Scrum Master

Job Title

Scrum Master

About Your Business Area/Department:

Amadeus Travel Intelligence (ATI) is looking for a Scrum Master to join the Technology team. As a Scrum Master, you will be a key member of the Travel Intelligence R&D delivery team, working closely with stakeholders to accelerate the flow of value delivery at Agile team level by embracing and promoting Lean-Agile values and principles.

Summary of the role:

The Scrum Master facilitates team and train ceremonies and serves as the guardian of Scrum, Kanban, and SAFe train artifacts. The role communicates with stakeholders, escalates impediments, helps manage risks, and drives robust, relentless improvement across the Agile team.

In this role you'll:

Coach the agile practices

• Teach the team Agile practices (ceremonies, agile estimation, artifacts, demonstrating the value, continuous improvement, built-in quality)
• Listen and support people with problem identification and decision making
• Is responsible for implementing Agile (Scrum, Kanban) best practices at team level
• Encourage collaboration between teams and stakeholders
• Is responsible for implementing Agile (Scrum, Kanban) best practices by federating & coaching train stakeholders on adopting Agile mindset
• Is a key change agent
• Create an environment of mutual influence, encourage personal development and support the commitment made by the Agile team
• Participate in the Scrum Master Communities of Practice of to other CoP needed (Quality, DevOps, etc.)

Ensure predictability and transparency of the Agile team

• Manage and optimize the flow of value through the Agile team
• Assist in tracking the execution of User stories and capabilities
• Provide input on resourcing to address critical bottlenecks
• Track and communicate key Agile team execution metrics

Facilitate Agile and SAFe team events

• Ensure Alignment by Agile team events (planning, refinements, review, retrospectives, etc.)
• Facilitate all ceremonies at team level (Sprint planning, sprint review, sprint retrospective, daily standup)
• Actively prepare and participate in all team ceremonies at Train level (Teams breakouts during the PI planning event, System demo, ART sync)
• Foster Communities of Practice and the use of engineering and Built-In Quality practices
• Summarize Team goals and publish them for visibility and transparency

Ensure Quality of delivery, and leverage customer feedback

• Work with Product Management, Product Owners and other stakeholders to help fill the backlog and demonstrate Agile mindset
• Facilitate periodic synchronization meetings
• Manage risk and dependencies

Continuous Improvement

• Drive relentless improvement via retrospective workshops; assess the agility level of the Agile teams and help them improve
• Run Agile Team Maturity Assessment every 3 months, define improvement actions, and track their implementation

About the ideal candidate

• 5+ years of experience working as a Scrum Master in a SaaS model
• Experience with Agile or Scrum software development methodologies; SAFe methodology is a plus
• Technical background as a developer, quality assurance engineer, data analyst, or business analyst is desirable
• Certified ScrumMaster (CSM) certification
• Strong business understanding and excellent written and verbal communication skills
• Technical knowledge of analytics and reporting solutions is desirable
• Experience working in Data Teams is a strong plus

What we can offer you:

• Get rewarded with competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits.
• Work hybrid at our Bogota office.
• Professional development to broaden your knowledge and enhance your skills with on-line learning hubs packed with technical and soft skills training that allow you to develop and grow.
• Enter a diverse and inclusive workplace, join one of the world's top travel technology companies and take on a role that impacts millions of travelers around the globe.

Application process:

The application process takes no longer than 10 minutes!

Create your candidate profile, upload your Resume/CV and apply today!

Working at Amadeus, you will find:

A critical mission and purpose- At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

Great opportunities to learn- Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.

A caring environment- Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.

A complete rewards offer- Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.

A diverse and inclusive community- We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.

A Reliable Company- Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.

#LI-AM2024

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.

Amadeus is an equal opportunity employer and committed to an accessible recruitment process. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.

Be aware of recruitment scams

Amadeus Group never charges fees, requests payment, or asks for financial information during recruitment. All legitimate opportunities are communicated solely through official Amadeus channels, including our careers website. Any payment request or outreach via unofficial platforms (e.g., WhatsApp, Telegram) should be treated as fraudulent.