About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

• Continuous professional growth and leadership opportunities.

• Health, wellness, and financial benefits to offer peace of mind to you and your family.

• World-class facilities and the technology you need to thrive – in our offices or yours. 

Job Summary

The Scrum Master at SHI International coaches Scrum teams to enhance their understanding and application of Agile principles, facilitating Scrum events to boost productivity and learning. This role involves collaborating with Product Owners to maintain the product backlog, mentoring development teams for self-organization, managing dependencies across teams, and assisting in Sprint commitments and risk management. The Scrum Master is accountable for tracking team progress and improving quality and outcomes.

Role Description

• Serve as a coach for Scrum teams, enhancing their understanding and application of Scrum concepts and principles.

• Ensure teams effectively implement Agile values and principles to achieve Sprint goals.

• Organize and facilitate Scrum events to maximize team productivity and learning.

• Foster an environment of continuous improvement and learning.

• Collaborate with Product Owners to maintain the product backlog, balancing short-term and long-term benefits.

• Mentor development teams to become self-organized and efficient.

• Manage dependencies and streamline processes across teams.

• Assist teams in Sprint commitments, managing risks, and resolving impediments.

• Track and communicate team progress related to capacity, velocity, and release planning.

• Be accountable for improving team quality and outcomes.

Behaviors and Competencies

• Collaboration: Can proactively seek out diverse perspectives, facilitate open communication among team members, and drive toward consensus and action.

• Communication: Can effectively communicate complex ideas and information to diverse audiences and can facilitate effective communication between others.

• Courage: Can face significant challenges and fears.

• Follow-Through: Can independently track progress, make necessary adjustments, and ensure the successful completion of complex projects.

• Organization: Can effectively coordinate multiple projects, delegate tasks where appropriate, and employ advanced organizational tools and methods.

• Presenting: Can design and deliver engaging presentations, adapting the content and style to suit the audience, context, and medium.

• Problem Solving: Can proactively identify potential problems, initiate preventive measures, and propose and contribute to innovative solutions.

• Strategic Thinking: Can analyze situations and can lead the development and execution of strategic initiatives.

• Time Management: Can consistently use time effectively, balance multiple tasks, and meet deadlines.

• Training: Can proactively seek out areas of improvement, initiate training programs, and contribute to innovative learning methods.

Skill Level Requirements

• Ability to oversee and direct projects to completion, ensuring goals are met, resources are utilized efficiently, and stakeholders are satisfied- Intermediate

• Experience in various project management frameworks such as Agile, Waterfall, and Scrum to effectively plan, execute, and close projects- Intermediate

• Competence in utilizing tools like Atlassian and Azure to plan, track, and manage project progress and resources- Intermediate

• The ability to effectively utilize applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently- Intermediate

• In-depth understanding of the structured practices and workflows involved in the software development lifecycle (SDLC), from requirements gathering and coding to testing and deployment- Intermediate

Other Requirements

• Completed Bachelor's Degree in Business Administration, Computer Science, or a related field, or relevant work experience required

• 2+ years of experience in a similar role

• 3-5 years of experience in a Scrum environment

• 3-5 years of experience with Agile methodologies

• Advanced certification such as Certified Scrum Master (CSM) or Professional Scrum Master (PSM I) required

• Advanced certification such as the following preferred:

  • Advance Certified Scrum Master (A-CSM)

  • Professional Scrum Master (PSM II) 

  • Certified Scrum Product Owner (CSPO)

The estimated annual pay range for this position is $90,000 - $130,000 which includes a base salary. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

Equal Employment Opportunity – M/F/Disability/Protected Veteran Status