The Account Manager is responsible for overseeing logistics operations within a designated region, ensuring that customer needs are met efficiently and effectively. This role requires a balance of strategic planning, team leadership, and operational excellence to drive business growth and maintain customer satisfaction across a diverse client base.
Job Description
Operational Management: Oversee day-to-day logistics operations, including transport, warehousing, and distribution, to ensure efficiency and cost-effectiveness.
Customer Relationship Management: Build and maintain strong relationships with a broad base of customers, addressing their needs and providing tailored solutions.
Team Leadership: Manage, train, and mentor regional staff, fostering a collaborative and high-performing work environment.
Performance Monitoring: Set and monitor KPIs for the region, ensuring operational targets are met and identifying areas for improvement.
Strategic Planning: Develop and execute regional logistics strategies aligned with company goals, taking into account market trends and customer requirements.
Compliance: Ensure all logistics operations adhere to local regulations, company policies, and safety standards.
Reporting: Provide regular updates to senior management on regional performance, challenges, and opportunities
Required Education and Experience
Bachelor's degree in Logistics, Business Administration, Supply Chain Management, or a related field or 4 years equivalent experience, required
Minimum of 5 years of experience in logistics management or a related role, required
Strong knowledge of transportation, warehousing, and distribution practices, required
Excellent leadership and team management skills, required
Proven ability to manage a broad base of customers and maintain high satisfaction levels, required
Analytical skills to monitor performance metrics and optimize operations, required
Effective communication and negotiation skills, required
Proficiency in logistics software and systems, required
Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.
Our Organization is an equal opportunity employer.
Numbers & Facts
Location
Dallas, TX
Skills
Analysis Skillsunmatched
Business Administrationunmatched
Business Growthunmatched
Business Strategyunmatched
Communication Skillsunmatched
Continuous Improvementunmatched
Cost Effectiveness Analysisunmatched
Customer Relationship Management (CRM)unmatched
Customer Satisfactionunmatched
Develop and Maintain Customersunmatched
Distribution Warehousingunmatched
Leadershipunmatched
Logisticsunmatched
Logistics Industry Softwareunmatched
Logistics Managementunmatched
Market Trend Analysisunmatched
Mentoringunmatched
Negotiation Skillsunmatched
Operations Managementunmatched
Performance Analysisunmatched
Performance Metricsunmatched
Performance Tuning/Optimizationunmatched
Regulationsunmatched
Resolve Customer Issuesunmatched
Safety Standardsunmatched
Safety/Work Safetyunmatched
Sales Managementunmatched
Strategic Planningunmatched
Supply Chain Managementunmatched
Team Lead/Managerunmatched
Team Playerunmatched
🎯
Be found by employers
5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.