Seasonal CSR Position

SHORT TERM PROJECT. Great for college students, those who are between jobs, or individuals looking for some extra cash!

Onsite in Plantation, FL

Pay: $24/hr

DATES: TBD (likely last week in December)

HOURS: TBD

Title: Customer Service Representative

Job Responsibilities:

• Inbound calls only
• Respond to and own consumer inquiries and issues
• Provide education and status on previously submitted per-authorizations or per-determination requests
• Meet the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance

Requirements:

• 6 months of customer service experience with the same company
• High School diploma
• Goal-driven and detail oriented