Secretary (Charlotte County) Criminal Division

Secretary (Charlotte County) Criminal Division

Salary

$34,947.90 Annually

Location

Charlotte County Justice Center, 350 E. Marion Avenue, Punta Gorda, FL 33950, FL

Job Type

Full time FTE 1.0

Job Number

AOC01447

Department

Criminal

Opening Date

09/21/2026

Closing Date

10/5/2026 11:59 PM Eastern

• Description
• Benefits
• Questions

Description

WHY SHOULD YOU APPLY TO THE ADMINISTRATIVE OFFICE OF THE COURTS FOR THE 20TH JUDICIAL CIRCUIT?

• Great working environment
• Growth and Development Opportunities
• Competitive Benefits Package
• Paid Time Off (Vacation and Sick)
• Public Service Loan Forgiveness Qualifying Employer
• Tuition Assistance
• Paid Holidays
• Retirement Plan Options
• 457 Deferred Compensation Plans

KEY REQUIREMENTS

• Graduation from high school or a GED equivalency diploma
• Two years of clerical experience
• Experience in the Criminal Justice field preferred
• Knowledge of clerical support practices and procedures
• Knowledge of Microsoft Outlook, Microsoft Word and Microsoft Excel

SUMMARY

The Secretary serves the clerical needs of the Criminal Division performing a wide variety of secretarial and clerical duties. The accurate and efficient intake of criminal data and flow of information is essential. The secretary must be professional and be able to maintain confidentiality and tactful handling of sensitive data. The Secretary prepares written orders, modifications, warrants, revocations, terminations and dismiss orders. This position involves an extensive amount of contact with the Public, the Judiciary and other agencies public and private. The Secretary must have the ability to communicate in a concise manner verbally and in writing.

A Secretary's primary responsibilities include the following: (1) Customer Service; (2) Tracking and Data Entry; (3) Case Support; (4) Other Duties as Assigned

Examples of Duties

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification.

(1) Customer Service

• Open and close office
• Handle incoming calls professionally on a multi-line phone, referring to proper locations
• Greet and assist public at the front counter with a high level of customer service
• Screen for determination of indigence for appointment of counsel
• Sign up and check in defendants for orientations and mandatory appointments
• Follow proper office procedures and protocols for handling of incidents
• Check in media and complete required paperwork
• Assist with Electronic Court Reporting forms

(2) Tracking and Data Entry

• Copy and track documents
• Notarize any warrants, NTA's and/or motions and forward to appropriate judge
• Data entry into various databases
• Process paperwork from court
• Track and test program statistics
• Prepare and maintain secondary dissemination logs
• Process and distribute mail
• Proofread documents to ensure accuracy
• Prepare reports and review statistical information
• Interpret court orders and forms with various legal terms
• Retrieve and distribute date sensitive file materials, based on arrest dates and upcoming court hearings
• Calculate and record all completed community service hours
• Complete all updates ordered by the officers
• Create memos to the Clerk of Court for fees

(3) Case Support

• Run DAVID and/or NCIC/FCIC searches

• Review databases for custody, supervision and bench warrant status

• Prepare and process forms, reports, letters, orders, agreements and case files

• Term and scan case files

• Prepare and track agreements

• Prepare mail in packets and reassignment orders

• Schedule instruction appointments

• Type orders, warrants, revocations, terminations and dismiss orders

• Prepare letters and correspondence ordered by officers

• Prepare inactive files for scanning and scan all inactive files

(4) Other Duties as Assigned

Typical Qualifications

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this document are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge of:

• Basic structure of criminal justice system
• Court procedures
• Clerical support practices and procedures
• Microsoft Outlook, Microsoft Word and Microsoft Excel

Ability to:

• Maintain confidentiality to sensitive matters
• Provide effective, accurate, professional, polite, friendly, and prompt customer service to the public and other agency personnel, AOC employees, and the Judiciary on a daily basis
• Communicate effectively and professionally with clients, including those who may by emotionally upset and demanding
• Efficiently operate a computer, utilize Microsoft Office Suite and a multitude of other software programs and databases with limited or no formal instruction
• Operate general office equipment, including printers, copiers, scanners and fax machines
• Obtain and maintain NCIC/FCIC computer operator certification within 30 days of hire
• Ability to interpret NCIC/FCIC records
• Meet established deadlines
• Work the required hours Monday through Friday
• Maintain consistent and regular attendance, which is required
• Cover other shifts and assignments as required
• Drive an automobile (may be required to drive within the circuit)

EDUCATION and/or EXPERIENCE

• Graduation from high school or a GED equivalency diploma
• Two years of clerical experience. (Additional relevant education may substitute for the recommended experience on a year-for-year basis, excluding supervisory experience.)
• Experience in the Criminal Justice field preferred

CERTIFICATES, LICENSES, REGISTRATIONS

• Obtain and maintain NCIC/FCIC computer operator certification within (30) days of hire
• May be required to obtain and maintain a State of Florida Notary Public Certification (within 30 days of hire)
• May be required to drive within the circuit

SUPERVISORY RESPONSIBILITIES

None

Supplemental Information

CERTIFICATES, LICENSES, REGISTRATIONS

• Obtain and maintain NCIC/FCIC computer operator certification within (30) days of hire
• May be required to obtain and maintain a State of Florida Notary Public Certification (within 30 days of hire)
• May be required to drive within the circuit

SUPERVISORY RESPONSIBILITIES

None

EQUIPMENT UTILIZED

Personal computer, telephone, fax, scanner, copier, two-way radio, and shredder

LANGUAGE SKILLS

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, percentages, and decimals.

PHYSICAL DEMANDS

Typical physical demands of this position are regularly standing, sitting, walking, talking, hearing, and seeing. Specific vision abilities required by this position include close vision and ability to adjust focus. The position occasionally lifts up to 10 pounds.

WORK ENVIRONMENT

The noise level in the work environment is usually moderate.

REASONING ABILITY

Must be able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Must be able to evaluate problems, isolate key issues, research and develop alternative solutions and to present management with recommendations that include, at a minimum, the advantages, the disadvantages, and the cost and staff impact of recommendations.

01

Please type your First & Last Name below.

02

The information provided in your application must support your selected answers in the supplemental questions, which may be used as a scored evaluation of your knowledge, skills and experience. The information you provide will be verified and documentation may be required. You may be asked to demonstrate your knowledge and skills in a work sample or during an interview. By completing this supplemental questionnaire you are attesting that the information you have provided is accurate. Any information you provide may be reviewed by the selection recommendation committee. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal. "See Resume" or "N/A" is not an acceptable answer to the questions.

• Yes, I understand and agree
• No, I do not agree

03

Which best describes your highest level of education?

• High School or GED
• Vocational Certificate
• Some College
• Associates Degree
• Bachelors Degree
• Masters Degree
• Doctoral Degree
• None of the above

04

How many years of professional working clerical experience do you have? The information selected must also be reflected in your application.

• Less than two years
• Two years to less than three years
• Three years to less than four years
• Four years to less than five years
• Five or more years
• No experience

05

Do you have experience working in the Criminal Justice field?

• Yes
• No

06

NCIC/FCIC certification is required within (30) days of hire. Are you able to obtain and maintain this certification?

• Yes, I am able to obtain and maintain NCIC/FCIC certification
• No, I am not able to obtain and maintain NCIC/FCIC certification

07

Do you have experience working in a customer service environment working directly with the general public?

• Yes
• No

08

Which of the following basic Outlook functions are you proficient in? Please check all that apply:

• Perform basic email tasks
• Manage contacts
• Configure and organize Outlook
• Manage tasks
• Manage Calendar
• Manage appointments & events
• Manage meetings
• None of the above

09

Which one of the following best describes your highest level of Microsoft Word proficiency?

• BASIC: Create new documents, open and edit existing documents, format characters and paragraphs, create and edit tables, modify page layout, and use auto-correct tool
• INTERMEDIATE: Insert and delete a section break in a document, format tables, paste a table from Excel into a document, work with columns, use graphics, create document templates, and work with styles
• ADVANCED: Manage data, work with Pivot tables and Pivot charts, use analytical add-ins, create a new conditional formatting rule, create a group or outline of data in a worksheet, and create and modify a macro command
• I do not have enough skills to meet the definition of the Basic level

10

Which one of the following best describes your highest level of Microsoft Excel proficiency?

• BASIC: Create basic worksheets; create basic formulas; use basic functions; modify and format a worksheet; print workbooks.
• INTERMEDIATE: Use advanced formulas; organize tables and worksheets; create and modify charts; analyze data using Pivot tables and Pivot charts; insert and modify graphic objects in a worksheet.
• ADVANCED: Create and edit macros; conditional formatting; apply data validation criteria; able to protect, share and merge files; trace cells and troubleshoot formula errors; uses data lists outline; consolidate date and link workbooks; export and import text files and XML data; import data from the Web and create queries; analyze data using trend line, spark lines and scenarios.
• I do not have enough skills to meet the definition of the Basic level

11

How did you come across this job opportunity? (e.g. GovernmentJobs.com, Indeed, Naples Daily News, News-Press, Charlotte Sun, Craigs List, DICE, Social Media, etc.)

Required Question

Employer Florida State Courts, Twentieth Judicial Circuit, Administrative Office of the Courts

Address AOC Human Resources, Rm 201, Justice Center Annex

1700 Monroe Street

Fort Myers, Florida, 33901

Phone 239-533-1710

239-533-1705

Website http://www.ca.cjis20.org