Secretary | Crown Heights, NY · $25–$35/hour - 2509

Secretary | Crown Heights, Brooklyn, NY · $25–$35/hour

About the Role: A Brooklyn based agency that staffs providers for government programs is looking for an experienced Secretary to support their high-volume Social Care Network. This role could be a great fit for someone organized and proactive who can hit the ground running with minimal training and adapt as program requirements shift.

Key Responsibilities:

Phone & Applicant Follow-Up

• Handle phone follow-ups with applicants
• Follow up on forms submitted online, not just phone-based inquiries
• Respond to inquiries via phone and email

Data Entry & Database Management

• Perform data entry and keep the database updated
• Track all applicant communications and records so no inquiries fall through the cracks

Onboarding Support

• Help applicants gather required documentation
• Guide applicants through full submission into the system (administrative follow-through only — no interviewing or in-person meetings)

Qualifications:

• Strong phone skills; responsible, organized, and able to take initiative
• Adaptable — able to handle shifting program requirements
• At least 2 years of office experience preferred
• Available part-time, 9:15 AM–2:45 PM

Interested? Send your resume to: Racheli@bhirednyc.com