Security Guard Department: Security / Operations
Reports To: Director of Safety and Security
FLSA Status: Non-Exempt
Employment Status: Full-Time / Part-Time
Location: Cincinnati, Ohio Position Summary The Security Guard is responsible for maintaining a safe, secure, and respectful environment for employees, visitors, families, and property at Spring Grove Cemetery. This position plays a critical role in protecting cemetery grounds, buildings, monuments, and other assets while providing professional and courteous assistance to visitors. The ideal candidate will demonstrate sound judgment, strong observational skills, professionalism, and compassion when interacting with families and guests. Security personnel must maintain a visible presence throughout the property while preserving the peaceful and dignified atmosphere expected within a cemetery setting. Essential Duties and Responsibilities Security and Property Protection - Conduct routine vehicle and foot patrols throughout cemetery grounds, buildings, parking areas, and other designated locations.
- Monitor cemetery entrances, exits, and access points to prevent unauthorized entry.
- Identify and report suspicious activity, trespassing, vandalism, theft, property damage, and other security concerns.
- Monitor security cameras, alarm systems, and other surveillance equipment as assigned.
- Inspect buildings, gates, fences, and other facilities for potential security or safety concerns.
- Secure buildings, gates, and designated areas according to established operating hours and procedures.
- Respond promptly and professionally to security incidents, disturbances, and emergency situations.
- Assist in protecting historic monuments, memorials, landscaping, and cemetery property from damage or vandalism.
Visitor and Family Assistance - Greet and assist visitors, funeral attendees, employees, and vendors in a courteous and professional manner.
- Provide directions to burial locations, funeral services, administrative offices, and other cemetery facilities.
- Monitor visitor activity to ensure compliance with cemetery rules and regulations.
- Assist with traffic flow, parking, and vehicle access during funeral services, special events, and periods of increased visitation.
- Address visitor concerns and inappropriate behavior calmly and respectfully, escalating situations when necessary.
- Maintain discretion, compassion, and professionalism when interacting with grieving families.
Safety and Emergency Response - Respond to accidents, medical emergencies, severe weather events, and other incidents in accordance with established procedures.
- Contact emergency services or law enforcement when necessary.
- Identify and report unsafe conditions, including hazardous walkways, fallen trees, damaged structures, and other potential risks.
- Assist with emergency evacuations and access control as directed.
- Follow all organizational safety policies, emergency procedures, and security protocols.
Documentation and Communication - Maintain accurate daily patrol logs, incident reports, and other required security documentation.
- Promptly communicate security concerns, unusual activity, and significant incidents to management.
- Coordinate with cemetery operations, funeral home personnel, maintenance, and other departments as needed.
- Maintain confidentiality regarding employee information, security matters, and sensitive organizational information.
- Participate in required training, safety meetings, and emergency preparedness activities.
Qualifications and Requirements Education and Experience - High school diploma or GED required.
- Previous experience in security, law enforcement, military service, or a related field preferred.
- Experience working in a cemetery, funeral home, healthcare facility, or similar environment is a plus.
- Valid driver's license with an acceptable driving record required when operating company vehicles.
- Ability to successfully complete required background checks and other pre-employment screening.
Knowledge, Skills, and Abilities - Strong observation, problem-solving, and decision-making skills.
- Excellent interpersonal and communication skills.
- Ability to remain calm and professional during stressful or emergency situations.
- Demonstrated ability to handle sensitive situations with compassion and discretion.
- Ability to work independently with minimal supervision.
- Basic knowledge of security procedures, emergency response, and incident reporting.
- Ability to communicate effectively with visitors, employees, management, and emergency personnel.
- Dependability, punctuality, and strong attention to detail.
- Ability to operate security equipment, radios, computers, and surveillance systems.
- Willingness to work weekends, holidays, evenings, and varying shifts as required.
Physical Demands and Work Environment - Ability to stand, walk, and patrol cemetery grounds for extended periods.
- Ability to work outdoors in varying weather conditions, including heat, cold, rain, and snow.
- Ability to walk on uneven terrain, grass, gravel, hills, and paved surfaces.
- Ability to frequently enter and exit patrol vehicles.
- Ability to perform essential job duties with or without reasonable accommodation.
- May be required to respond to incidents involving emotionally distressed individuals or challenging visitor interactions.
- Must maintain appropriate professional appearance and adhere to organizational uniform and grooming standards.
Core Competencies - Professionalism and Integrity
- Customer Service and Compassion
- Situational Awareness
- Safety and Security
- Communication
- Dependability and Accountability
- Conflict Resolution
- Teamwork
Equal Employment Opportunity Statement Spring Grove Cemetery is an Equal Opportunity Employer and is committed to providing a workplace free from discrimination and harassment. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by applicable federal, state, or local law.
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