Security Officer I

Job Description

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Job Title: Security Officer I

Posting Start Date: 10/13/26

Posting Location: Ada (Grand Rapids), MI

Requisition ID: 43501

Job title: Security Officer I (2nd Shift)

Department / Division: Protection Services / HR

Salary Range $21.00 per hour (+$1.75 shift premium for 2nd & 3rd shift)

Hours: 2nd Shift (10 hr shifts with rotating schedule)

Location: Ada, MI (On-Site)

What We're Looking For:

We are looking for a security professional who can deliver exceptional customer service while ensuring the safety of internal and external customers. Our Protection Services officers provide around-the-clock security services at our facilities, 7 days a week. You will be the first responder whenever a situation is reported. You'll provide everything from access control at our security gates to walking security routes to providing emergency vehicle assistance to other employees needing your help.

As a condition of employment, you will have to acquire medical response certification after joining our company, which well provide the training for. You will also be trained on running our Security desk and all of our Standard Operating Procedures (SOPs).

Required qualifications:

• High School Diploma or equivalent; Associate's degree or higher preferred
• Valid State Driver's License required

Skills to be successful in the role:

• A passion to deliver a high level of customer service

Proficiency in Microsoft Office

• A "team player" approach demonstrating enthusiasm and a positive attitude by being a dependable teammate with business maturity
• Flexibility to work different schedules, shifts and locations

Demonstrated skill in the following:

• Report writing
• Communication
• Problem-solving
• Conflict Management
• Time Management
• Decision Making

This role is not eligible for sponsorship.

What's special about this team:

As part of the Protection Services Department, you'll manage the security needs of Amway's most valuable assets, our people. The Protection Services team is a hardworking group of 30 members focused on providing physical security, loss prevention, emergency management, and business support services along with best-in-practice enterprise security risk management strategies. This is an interesting and meaningful role responsible for the safety and security of Amway employees, IBOs, guests, and facilities throughout North America.

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Information at a Glance

Helping People Live Better Lives

Amway is based in Ada, Michigan, U.S.A., with global headquarters still located on the same property where the company was founded. Family-owned and guided by enduring values, we continue to be shaped by our Founders Fundamentals. Since 1959, our heart has remained the same: helping people realize their potential. Today, that mission spans six continents and more than 100 countries and territories.