Security Officer I - NBMC (Per Diem, Variable)

Uniformed Security Officer

At Northbay Health, the Uniformed Security Officer is responsible for promoting a safe healthcare environment by serving as a visible deterrent to criminal activity and behaviors that violate NBHC policy. Security Officers are primarily assigned to Northbay campuses to conduct patrols, provide escorts, maintain fixed posts, secure entrances and exits, and perform other assigned duties. Security and safety responsibilities extend to all medical facilities owned and/or operated by Northbay Health, and assignments may vary based on operational needs, requests for assistance, or direction from the Security Director. The Uniformed Security Officer also prepares reports documenting responses to calls for service.

At Northbay Health, our vision is to be the trusted healthcare partner of choice for the communities we serve. We are dedicated to improving the well-being of our community by providing accessible, high-quality care to all who need it. Every member of our team plays a vital role in delivering compassionate and effective healthcare solutions. We invite you to join us in our mission to ensure that every patient and family member feels valued, respected, and cared for throughout their healthcare journey.

Primary Job Duties

• Provide a safe and secure environment for patients, visitors, and staff.
• Identify and assist in resolving security-related concerns and incidents.
• Primarily serve Northbay Health hospitals while supporting all medical facilities owned and/or operated by Northbay Health, as directed by the Security Program Director.
• Prepare accurate, complete, legible, and grammatically correct reports that thoroughly document incidents and responses.
• Interview individuals with complaints and determine the appropriate disposition or referral to the proper authority.
• Provide information, assistance, and guidance to patients, visitors, and members of the public.
• Conduct security patrols and/or maintain assigned fixed posts.
• Enter and retrieve data using computer systems, personal computers, and other electronic devices.
• Perform other duties as assigned.

Qualifications

Education

• Possession of a high school diploma, graduation certificate, or equivalent preferred.

Licensure

• Possession of a valid driver's license and willingness to operate motor vehicles in the course of employment.
• Must possess a current and valid B.S.I.S. California Guard Card.

Skills

• Ability to communicate effectively, both verbally and in writing, with a diverse range of individuals, including the appropriate handling of emotional situations and sensitive needs.
• Working knowledge of personal computers and common software applications.
• Uniformed Security Officers must demonstrate communication and conflict resolution skills prior to, or upon completion of, the in-house training program.

About Us

Interpersonal Skills and Values

Demonstrates NorthBay Health's True North Values: Nurture Care, Own It, Respect Relationships, Build Trust, and Hardwire Excellence. These values guide behavior, accountability, teamwork, and commitment to high-quality patient care.

Why NorthBay Health

NorthBay Health is an independent, nonprofit health system serving the Napa, Solano, and Yolo County regions. We are expanding access to care across our communities through two acute-care hospitals, including a Level II Trauma Center and a Level III NICU maternity unit, along with a cancer center, urgent care locations, and a growing network of primary and specialty care clinics.

We provide advanced services in cardiovascular care, neuroscience, orthopedics, surgery, and outpatient specialties. NorthBay Health is nationally recognized for quality care, including Magnet with Distinction designation for nursing and multiple U.S. News and World Report high performing recognitions.

We are committed to being the trusted healthcare partner of choice and offer an environment where employees can grow, contribute meaningfully, and support the health of our communities.

NorthBay Health Benefits Options

NorthBay Health offers a comprehensive benefits package based on established eligibility requirements. Benefits may include medical, dental, and vision insurance, life, disability, and long-term care coverage, paid time off including vacation, sick leave, holidays, and bereavement, a 403(b) retirement plan with employer match, education reimbursement for eligible roles, professional development and training programs, Employee Assistance Program, wellness programs, recognition programs, shift differentials, and market-based compensation review and increases subject to approval and organizational performance.

Compensation Structure

NorthBay Health uses a structured compensation framework. Staff-level positions use a step-based system (Steps 1–5) based on years of directly related experience, with Step 5 representing 20 or more years of experience in the role. Manager level and above positions are paid a fixed annual base salary and are eligible for a variable incentive compensation plan. Physician compensation is structured based on specialty and role requirements.

Remote Work Disclosure

NorthBay Health is primarily an onsite organization due to the nature of healthcare. Some roles may allow hybrid or remote work based on business needs.

Remote work is not supported in Washington, Ohio, Wyoming, North Dakota, Puerto Rico, the U.S. Virgin Islands, or outside of the United States.

Notice to Recruitment Agencies

NorthBay Health utilizes a managed service provider (MSP) for agency partnerships and is not currently engaging external recruiting firms outside of established agreements. We do not accept unsolicited resumes or third-party candidate submissions. Please do not contact NorthBay Health employees, leaders, physicians, or hiring managers regarding recruitment or job postings.

More Information

Visit NorthBay Health Careers for recruitment FAQs and additional information.