Essential Functions
- Ensure the safety and security of guests, staff, and property by patrolling premises, working assigned post/event, and monitoring surveillance cameras.
- Respond to disturbances and emergencies, assisting guests and employees with safety concerns.
- Use good judgment and stay calm while de-escalating situations.
- Maintaining accurate records and reporting to management or law enforcement.
- Assist sick and injured guests and employees, ensuring proper documentation and follow-up.
- Enforce hotel policies and report suspicious activities.
- Check alarm systems, safety, and fire equipment, and monitor the security of building doors, service areas, and delivery areas.
- Work cohesively with co-workers and all departments as part of a team.
- Adhere to flexible scheduling based on business needs, including holidays, nights, overnights, and weekends.
- Maintain strong observation skills, attention to detail, and the ability to remain calm under pressure.
- Maintain knowledge of and comply with departmental policies, service procedures, 4 Keys service standards, and safety and security procedures.
- Perform all additional duties as assigned by management.
Skills and Abilities
- Understand and align with the mission, vision, and goals of the hotel.
- Prioritize tasks, work efficiently with limited supervision, and manage multiple tasks with attention to detail, speed, and accuracy.
- Communicate effectively in the primary workplace language written and orally, demonstrating excellent communication, follow-up, and organizational skills.
- Work well under pressure and in challenging conditions, using good judgment to resolve problems, follow directions, and collaborate effectively as part of a team.
- CPR Certified
- Responsible Alcohol Beverage Service Training RBS/TIPS
Physical Requirements
The minimum physical requirements for this position include but are not limited to:
- Must be able to lift and/or carry up to 50 pounds frequently
- Ability to stand and walk for extended periods of time
- Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors, and guests in-person and phone conversation
- Ability to bend and twist, push, and pull, stoop, and kneel
- Ascend and descend a multiple levels of stairs.
Reasonable Accommodation Statement
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Disclaimer
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please contact: selectserviceshr@peregrineHG.com.
Peregrine Hospitality is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free workplace.