Security Systems Field Technician Lead

At LaForce, we specialize in delivering access control, video surveillance, intercom, and low voltage security solutions that help keep people, property, and businesses secure. We're looking for an experienced and motivated Security Integration Field Technician Lead to join our team. In this role, you'll take the lead on installation projects, mentor field staff, and help deliver exceptional service and technical expertise to our customers.

What You'll Do:

As a Field Technician Lead, you'll serve as a technical leader in the field, ensuring projects are completed safely, efficiently, and to the highest quality standards. You'll work directly with customers, support and mentor technicians, and utilize your expertise to solve complex challenges. Your day-to-day responsibilities will include:

• Lead the installation, programming, troubleshooting, and commissioning of access control, video surveillance, intercom, and low voltage security systems.
• Coordinate projects from the field by working closely with customers, project managers, sales teams, and technicians to ensure safe, high-quality, and efficient project completion.
• Train, mentor, and provide technical leadership to Field Technicians and Field Laborers while fostering a culture of safety and continuous improvement.
• Troubleshoot systems onsite and remotely, train customers on system functionality, and provide technical support as needed.
• Review project documentation and maintain accurate service records, customer approvals, and as-built drawings.
• Represent LaForce professionally by delivering exceptional service, quality workmanship, and strong customer relationships.

What You'll Bring:

We're looking for a self-driven professional who enjoys technology, leadership, and developing others. Successful candidates will have:

• Associate degree, technical training, military experience, or equivalent experience in security integration, low voltage, or related technical fields.
• Experience leading projects and mentoring technicians, with strong communication, customer service, and problem-solving skills.
• Working knowledge of access control, IP video, intercom, voice/data cabling, low voltage systems, networking concepts, and troubleshooting of electrical and security technologies.
• Ability to read blueprints, specifications, floor plans, and wiring diagrams.
• ESA CAT Level 1 certification (or willingness to obtain) and a valid driver's license with an acceptable driving record.

Leadership Expectations

This role serves as the day-to-day technical leader on projects. While it does not include direct hiring or performance management responsibilities, you will provide guidance, training, and coordination for field team members while helping ensure project success, quality workmanship, and customer satisfaction.

Physical Requirements

This position requires a combination of technical expertise and physical activity, including:

• Frequently standing, walking, climbing ladders, and performing low-level activity.
• Frequently pushing and pulling up to 40 pounds of force.
• Occasionally carrying materials weighing up to 75 pounds.
• Working on ladders up to 24 feet and occasionally aerial equipment at heights up to 120 feet.

Why Join LaForce?

At LaForce, you'll be part of a team that values safety, innovation, continuous learning, and exceptional customer service. We invest in our employees through hands-on training, manufacturer certifications, professional development opportunities, and exposure to leading security technologies. You'll have the opportunity to take ownership of projects, develop leadership skills, and make a direct impact on our customers' success.

How to Apply

Screening includes a drug test, background check and driver's license verification. If you're passionate about security technology, enjoy leading projects, and want to grow your career with a company committed to excellence, we'd love to hear from you.

Apply today and help us build smarter, safer solutions for our customers.