SOF Hospitality is a premier multi-concept restaurant group with award-winning operations in Houston, New Orleans, and Costa Rica. Our brand ethos is rooted in crafting world-class dining experiences that celebrate culinary artistry, personalized service, and operational excellence. Our upcoming opening in Austin — Aris, an elevated modern steakhouse — reflects our continued commitment to innovation, integrity, and distinction within the hospitality industry.
With a sharp focus on concept execution, guest retention, and team development, we pride ourselves on building restaurants that resonate deeply with our communities. Each of our properties is led by passionate professionals who uphold our standards of excellence and elevate the guest experience at every opportunity.
Position Overview: Assistant General Manager
The Assistant General Manager (AGM) at Aris is a high-impact leadership role that supports the General Manager in overseeing all facets of front-of-house operations. This individual is expected to be a confident leader, strategic thinker, and culture carrier — responsible for driving performance, fostering team development, and ensuring the seamless execution of daily service.
The ideal candidate is an agile problem solver with exceptional interpersonal skills, a deep understanding of fine dining service protocols, and a commitment to building and sustaining a culture of excellence. The AGM plays a vital role in managing financial performance, maintaining compliance, optimizing guest satisfaction, and helping position Aris as one of Austin’s premier dining destinations.
Core Responsibilities
Team Leadership & Development
Partner with the General Manager to recruit, train, and retain top-tier hospitality talent
Conduct regular performance evaluations, provide actionable feedback, and identify opportunities for growth and advancement
Lead and inspire staff through daily pre-shift briefings, consistent coaching, and by modeling professionalism and service standards
Cultivate a positive, inclusive, and results-oriented team culture aligned with SOF Hospitality’s values
Guest Experience & Service Execution
Maintain a consistent and highly visible floor presence during peak hours and special events
Ensure each guest receives personalized attention and an elevated dining experience from arrival to departure
Handle guest concerns with discretion and empathy, resolving issues promptly while protecting brand reputation
Support service staff with deep menu knowledge, wine pairing suggestions, and elevated service techniques
Build strong guest relationships to drive loyalty, repeat business, and word-of-mouth referrals
Operational Oversight & Excellence
Execute daily operations in accordance with company SOPs and industry best practices
Coordinate with culinary leadership to ensure cohesive pacing, communication, and execution between FOH and BOH
Oversee daily cash reconciliation, POS accuracy, and financial reporting with absolute integrity
Ensure dining room and bar areas are meticulously maintained, organized, and guest-ready at all times
Manage all FOH inventory, ordering, and vendor communication as needed
Compliance, Health & Safety
Ensure full compliance with all local, state, and federal health regulations, labor laws, and food safety standards
Maintain up-to-date certifications (e.g., TABC, ServSafe) for self and ensure compliance among FOH staff
Conduct internal audits to ensure team adherence to dress codes, alcohol policies, and hygiene standards
Champion a proactive safety culture and ensure the team is trained to respond to emergency scenarios
Financial Stewardship & Performance Metrics
Assist in managing labor scheduling and cost control strategies to optimize profitability without compromising service
Analyze daily sales data, labor reports, and guest feedback to identify patterns and operational opportunities
Collaborate with the GM on weekly forecasting, budgeting, and financial planning initiatives
Contribute to inventory accuracy, waste reduction strategies, and vendor accountability
Administrative Leadership & Strategic Planning
Oversee and optimize OpenTable, TOAST, and reservation management systems for guest flow and table turns
Assist in maintaining all operational documentation, including payroll, time tracking, incident reports, and training records
Participate in weekly leadership meetings and contribute to strategic planning for long-term growth
Represent Aris and SOF Hospitality in community and industry engagements as needed
Ideal Candidate Profile
Minimum 2 - 5 years of progressive leadership experience in a fine dining or upscale restaurant setting
Demonstrated ability to lead, inspire, and manage high-performing teams in a fast-paced environment
Exceptional interpersonal and communication skills with a poised and professional demeanor
Deep knowledge of culinary, wine, and spirits with a passion for education and continuous improvement
Highly organized, detail-oriented, and adept at balancing multiple priorities under pressure
Proficiency in industry-standard platforms such as TOAST, OpenTable, and staff scheduling software (7shifts, HotSchedules, etc.)
TABC and ServSafe certified (or able to obtain upon hire)
Why Join Aris?
Be part of one of Austin’s most anticipated fine dining concepts
Join a prestigious and growing hospitality group with properties across Texas
Competitive salary with comprehensive benefits, including medical, and dining perks
Accelerated career advancement and leadership development within SOF Hospitality’s expanding portfolio
Work alongside a team of culinary and service professionals who are passionate about delivering unmatched guest experiences
Contribute to a company culture built on integrity, innovation, and a deep respect for hospitality as a craft.
Numbers & Facts
Location
Austin, TX
Job Type
Full-time
Skills
Auditingunmatched
Best Practicesunmatched
Budgetingunmatched
Coachingunmatched
Communication Skillsunmatched
Continuous Improvementunmatched
Cost Controlunmatched
Customer Support/Serviceunmatched
Data Analysisunmatched
Dental Insuranceunmatched
Detail Orientedunmatched
Documentationunmatched
Emergency Responseunmatched
Federal Laws and Regulationsunmatched
Financial Managementunmatched
Financial Planningunmatched
Financial Reportingunmatched
Food Safetyunmatched
Food Servicesunmatched
Forecastingunmatched
Health Insuranceunmatched
Hospitality and Tourismunmatched
Industry Standardsunmatched
Internal Auditunmatched
Interpersonal Skillsunmatched
Inventory Managementunmatched
Leadershipunmatched
Maintain Complianceunmatched
Multitaskingunmatched
Operationsunmatched
Organizational Skillsunmatched
Performance Analysisunmatched
Performance Managementunmatched
Performance Metricsunmatched
Performance Reviewsunmatched
Personnel Scheduling Softwareunmatched
Problem Solving Skillsunmatched
Profit & Lossunmatched
Reconciliationunmatched
Restaurantunmatched
Safety Complianceunmatched
Sales Analysisunmatched
Schedule Developmentunmatched
ServSafe Certificationunmatched
Standard Operating Procedures (SOP)unmatched
State Laws and Regulationsunmatched
Stewardshipunmatched
Strategic Planningunmatched
Team Buildingunmatched
Team Lead/Managerunmatched
Time Trackingunmatched
Vendor/Supplier Planningunmatched
Vision Planunmatched
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