You will manage dedicated leads responsible for the change management lifecycle and the Change Advisory Board (CAB) and the effectiveness of our Problem Management practice, focusing on root cause analysis, post-incident reviews, and proactive trend analysis to prevent future service disruptions. Employment at T2 is based on substantive ability, objective qualifications, and work ethic - not an individual's race, creed, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin or ancestry, alienage or citizenship status, physical or mental disability, pregnancy, age, genetic information, veteran status, marital status, status as a victim of domestic violence or sex offenses, reproductive health decision, or any other characteristics protected by applicable law.