Ebara Technologies - USA logo

Semiconductor Equipment Field Service Specialist

Ebara Technologies - USA
  • Fremont, CA
    3 days ago

    Job Description

    Semiconductor Equipment Field Service Specialist

    Schedule: Full-time, Monday–Friday, 5:30 AM–1:30 PM (day shift)

    Picture your morning at a leading-edge semiconductor fab. At 5:30 AM, you badge in, review the overnight logs, and queue up a set of preventive maintenance tasks on complex capital equipment. By mid-morning, you’re deep into root-cause analysis—interpreting operation manuals, running checklists, and isolating a software interlock that halted production on a CMP tool. Before lunch, you’ve documented your actions in the customer’s system, ordered a critical spare, and flagged a potential design concern to engineering. The afternoon wraps with a consumable change, an installation activity (dock/level and interconnection) on a new module pre–power-on, and mentoring a junior technician through a structured troubleshooting protocol.

    What you will do

    • Execute contracted preventive maintenance and unscheduled repairs on semiconductor tools at customer sites and in the service center.
    • Perform installations and start-ups, including phase-one CMP activities (dock/level and interconnection) prior to power-on.
    • Diagnose mechanical, hardware, software, and system faults using maintenance protocols and checklists; interpret operation manuals to pinpoint root causes.
    • Document PMs, downtime, issues, and on-site time with precision; operate and navigate customer systems proficiently.
    • Order and expedite replacement parts; notify customers and management when replacements are required.
    • Identify and escalate design or reliability issues to engineering and management for resolution.
    • Serve as a primary technical contact for customers on operational and maintenance questions.
    • Guide field technicians and field service engineers; train and mentor Field Service Technicians I–III.
    • Act as lead when the FS Lead is unavailable and as a technical contributor when technical support engineers are absent.
    • Assist with service center operations and provide support to other customer sites as needed.
    • Prepare reports analyzing product failure trends and serviceability issues.
    • Complete required Finesse training related to proper parts usage and transactions.
    • Comply with EBARA safety policies, complete all required safety training, and maintain a clean, safe workspace aligned with customer and EBARA standards.
    • Perform other duties as assigned.

    Background we value

    • AA/BS in Electronics or Engineering—or equivalent hands-on experience from semiconductor, HVAC, automotive, industrial maintenance, military, or other electromechanical fields. Veterans encouraged to apply.
    • 2+ years of service experience, ideally with semiconductor or related capital equipment.
    • Working knowledge of mechanical systems, semiconductor and/or vacuum technology, and Microsoft Office.
    • Good driving record verification may be required when servicing offsite customers.
    • Strong teamwork, clear written documentation, and confident verbal communication.

    Core abilities

    • Operate all machinery/equipment necessary to perform essential functions.
    • Excel in a demanding, dynamic, and cross-cultural environment.
    • Perform duties safely without posing a direct threat to self, others, or property.
    • Adhere to EBARA policies, including attendance and punctuality requirements.

    Technical domains you’ll touch

    • HVAC/R, HVAC service/installation/maintenance/troubleshooting/repair
    • 120/208/240/480 VAC and high-voltage systems
    • Electrical troubleshooting, relay testing, schematic reading
    • Pneumatics troubleshooting; hydraulics—systems and components
    • Equipment installation and wiring; repair and maintenance; diagnostics and troubleshooting
    • Heavy material handling; lift truck repair and maintenance
    • Lockout/Tagout (LOTO); workplace safety and EHS management
    • Automotive manufacturing, repair, and service systems; machine safety inspections

    Apply now

    Ready to take the next step into high-tech semiconductor service? Submit your application here.

    Numbers & Facts

    LocationFremont, CA
    IndustryManufacturing - Other
    Company Size100 to 499 employees
    Year Founded1991

    About Company

    Ebara Technologies takes it seriously when its parent says, "keep your room clean." Ebara manufactures cleanroom equipment necessary in semiconductor production. Through its two divisions, Components and Semiconductor Equipment, Ebara provides cleaning and ozone, systems, exhaust systems, chemical mechanical polishing systems, wafer plating, heaters, and other equipment used in the electronics industry for silicon wafer processing. It also offers solar exhaust management products as well as products for photovoltaic and OLED processes. Ebara Technologies has sales offices throughout the US, and sales and production facilities in Asia and Europe. Founded in 1990, the company is a part of Ebara Corporation's Precision Machinery Group.

    Skills

    • Analysis Skillsunmatched
    • Automotive Manufacturingunmatched
    • Automotive Repair and Maintenanceunmatched
    • Capital Equipmentunmatched
    • Contract Managementunmatched
    • Customer Support/Serviceunmatched
    • Documentationunmatched
    • Electrical Wiringunmatched
    • Electricityunmatched
    • Electromechanicsunmatched
    • Electronic Engineeringunmatched
    • Equipment Maintenance/Repairunmatched
    • Failure Analysisunmatched
    • Forkliftunmatched
    • High Voltage (HV)unmatched
    • Hydraulic Engineeringunmatched
    • Identify Issuesunmatched
    • Loading Dockunmatched
    • Maintenance - HVACunmatched
    • Maintenance Servicesunmatched
    • Mentoringunmatched
    • Microsoft Officeunmatched
    • Militaryunmatched
    • On Site Supportunmatched
    • Operational Supportunmatched
    • Presentation/Verbal Skillsunmatched
    • Preventative Maintenanceunmatched
    • Reliability Engineeringunmatched
    • Reporting Skillsunmatched
    • Safety Complianceunmatched
    • Safety Trainingunmatched
    • Safety/Work Safetyunmatched
    • Schematicsunmatched
    • Semiconductorsunmatched
    • Startupunmatched
    • Team Playerunmatched
    • Technical Supportunmatched
    • Testingunmatched
    • Trend Analysisunmatched

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