Semiconductor Equipment Field Service Specialist
Schedule: Full-time, Monday–Friday, 5:30 AM–1:30 PM (day shift)
Picture your morning at a leading-edge semiconductor fab. At 5:30 AM, you badge in, review the overnight logs, and queue up a set of preventive maintenance tasks on complex capital equipment. By mid-morning, you’re deep into root-cause analysis—interpreting operation manuals, running checklists, and isolating a software interlock that halted production on a CMP tool. Before lunch, you’ve documented your actions in the customer’s system, ordered a critical spare, and flagged a potential design concern to engineering. The afternoon wraps with a consumable change, an installation activity (dock/level and interconnection) on a new module pre–power-on, and mentoring a junior technician through a structured troubleshooting protocol.
What you will do
- Execute contracted preventive maintenance and unscheduled repairs on semiconductor tools at customer sites and in the service center.
- Perform installations and start-ups, including phase-one CMP activities (dock/level and interconnection) prior to power-on.
- Diagnose mechanical, hardware, software, and system faults using maintenance protocols and checklists; interpret operation manuals to pinpoint root causes.
- Document PMs, downtime, issues, and on-site time with precision; operate and navigate customer systems proficiently.
- Order and expedite replacement parts; notify customers and management when replacements are required.
- Identify and escalate design or reliability issues to engineering and management for resolution.
- Serve as a primary technical contact for customers on operational and maintenance questions.
- Guide field technicians and field service engineers; train and mentor Field Service Technicians I–III.
- Act as lead when the FS Lead is unavailable and as a technical contributor when technical support engineers are absent.
- Assist with service center operations and provide support to other customer sites as needed.
- Prepare reports analyzing product failure trends and serviceability issues.
- Complete required Finesse training related to proper parts usage and transactions.
- Comply with EBARA safety policies, complete all required safety training, and maintain a clean, safe workspace aligned with customer and EBARA standards.
- Perform other duties as assigned.
Background we value
- AA/BS in Electronics or Engineering—or equivalent hands-on experience from semiconductor, HVAC, automotive, industrial maintenance, military, or other electromechanical fields. Veterans encouraged to apply.
- 2+ years of service experience, ideally with semiconductor or related capital equipment.
- Working knowledge of mechanical systems, semiconductor and/or vacuum technology, and Microsoft Office.
- Good driving record verification may be required when servicing offsite customers.
- Strong teamwork, clear written documentation, and confident verbal communication.
Core abilities
- Operate all machinery/equipment necessary to perform essential functions.
- Excel in a demanding, dynamic, and cross-cultural environment.
- Perform duties safely without posing a direct threat to self, others, or property.
- Adhere to EBARA policies, including attendance and punctuality requirements.
Technical domains you’ll touch
- HVAC/R, HVAC service/installation/maintenance/troubleshooting/repair
- 120/208/240/480 VAC and high-voltage systems
- Electrical troubleshooting, relay testing, schematic reading
- Pneumatics troubleshooting; hydraulics—systems and components
- Equipment installation and wiring; repair and maintenance; diagnostics and troubleshooting
- Heavy material handling; lift truck repair and maintenance
- Lockout/Tagout (LOTO); workplace safety and EHS management
- Automotive manufacturing, repair, and service systems; machine safety inspections
Apply now
Ready to take the next step into high-tech semiconductor service? Submit your application here.