Semiconductor Key Account Manager

Job Description:

Brooks Instrument (www.brooksinstrument.com), an industry leader in flow and pressure instrumentation for critical applications, is seeking candidates for a Semiconductor Key Account Manager position that will be based at the Fremont, California location. The company has its headquarters in Hatfield, Pennsylvania (suburban Philadelphia). The company has manufacturing locations in Pennsylvania, Hungary, Malaysia and Korea, and also maintains sales and service offices throughout the world. Our high-tech products are used in laboratory and process applications in end markets such as: oil & gas, petrochemical, medical devices, waste water, life sciences, and analytical instruments. 

Brooks is a division of ITW (Illinois Tool Works), a fortune 200 company. ITW is one of the world’s leading diversified manufacturers of specialized industrial equipment, consumables, and related service businesses. The company has operations in 56 countries and employs over 50,000 employees. These talented employees, many of whom have specialized engineering or scientific expertise, contribute to ITW’s global leadership in innovation. The company is proud of its broad portfolio of nearly 10,000 active patents, and is focused on fully leveraging its highly differentiated business model to deliver solid growth with consistent best-in-class margins and return on capital.

Basic Function

The Semiconductor Key Account Manager will be responsible for managing strategic account activities, increasing Brooks’ revenue and market share as well as providing customer satisfaction.

Essential Duties and Responsibilities

• Reporting to the Senior Global Account Director, coordinate all assigned commercial and support activities at assigned Key Account Business Units to increase Brooks’ market share across all product lines

• Monitor and assess customer's expectations for products and services

• Communicate customer's needs for potential new Brooks products and services to product management team

• Manage customer projects and activities; work closely with customers, field support team, engineering, operations and quality to meet customer's requirements

• Track business conditions and regularly report bookings forecasts

• Contribute to pricing strategies to maximize Brooks' opportunities for penetration and profit.

• Contribute to sales strategies and execute tactics to increase sales revenue and customer satisfaction.

• Identify and understand emerging applications for Brooks' products.

• Monitor the competitive environment to identify threats and opportunities.

• Other duties as assigned.

Education and Experience

The ideal candidate must exhibit the ability to communicate at a high level, both verbally and in written form; work well with a variety of people; manage a large number of projects at one time; and establish positive relationships with internal and external customers around the world.  To achieve these goals, it is expected that the successful candidate possesses the following background:

• BS degree in business or engineering required.  MBA preferred.

• A minimum of 5 years of related experience required in Major Semiconductor OEM account management.

• Knowledge and understanding of Semiconductor processes is required.

• Understanding of marketing responsibilities including product portfolio, price, promotion, and distribution is required.

• Ability to understand and communicate technical information is required.

• Excellent computer skills including Microsoft Word, Excel, Outlook and PowerPoint required

• An assertive, results-oriented leader who is a consummate team player and who can effectively negotiate with others to achieve win-win outcomes.

• Must be a highly motivated self-starter with a high degree of initiative, creativity, and problem solving ability.

Benefits

The opportunity to join a well established (80 years in business) yet dynamically changing organization that works together as a team to meet the challenges of satisfying customers’ needs and managing rapid growth to better compete in a global marketplace.

Compensation Information:

Salary range: $124,000 - 185,000 annually

Bonus eligible

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. 

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. 

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.