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Senior Account Manager - Americas

Murray Resources

Dallas, TX

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JOB DETAILS
SKILLS
Business Analysis, Communication Skills, Computer Skills, Conferences, Cross-Functional, Cross-Selling, Customer Experience, Customer Relations, Customer Relationship Management (CRM), Customer Retention/Renewal, Customer Satisfaction, Customer/Client Research, Dental Insurance, Enterprise Sales, Financial Analysis, Financial Trend Analysis, Health Insurance, Interpersonal Skills, Leadership, Market Segmentation, Market Trend Analysis, Marketing, Microsoft Office, Negotiation Skills, Network Operations Center, Performance Analysis, Performance Metrics, Problem Solving Skills, Process Improvement, Product Development, Profit & Loss, Progress Reports, Reporting Skills, Revenue Forecasting, Revenue Growth, Revenue Management, Revenue Planning, Revenue/Sales Reporting, Sales, Sales Management, Sales Pipeline, Sales Strategy, Strategic Planning, Up-Selling, Vision Plan, Willing to Travel
LOCATION
Dallas, TX
POSTED
1 day ago
A fast-growing, innovative provider of enterprise battery monitoring and management systems is seeking a Senior Account Manager – Americas to join the team. This is a remote, high-impact role with significant earning potential and the opportunity to shape the company's commercial presence across the Americas. The Senior Account Manager – Americas is responsible for providing strategic leadership, driving revenue growth, managing enterprise-level client relationships, and acquiring new business across the Americas region.

Salary + Additional Benefits:
  • $120,000–$150,000
  • Bonus/Commission; Total Compensation Potential: $200,000+
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 401K - company match
  • Paid time off and paid holidays

Location: Dallas, TX (Remote)
Type of Position: Direct Hire

Responsibilities:
  • Develop strategies to drive revenue growth across the Americas.
  • Identify and capitalize on opportunities for upselling, cross-selling, and expanding service offerings within the region.
  • Establish and meet annual revenue and profitability targets for the region.
  • Monitor account performance metrics, analyze trends, and provide regular reporting to senior leadership.
  • Identify and pursue new business opportunities while expanding relationships within existing enterprise-level accounts.
  • Serve as the executive sponsor for key account customers in the Americas, maintaining strong relationships at the C-suite level, key decision makers, and stakeholders within each account to enhance partnerships.
  • Collaborate and communicate with cross-functional teams (e.g., customer success, marketing, operations, product development) to ensure a seamless customer experience.
  • Ensure alignment with client needs, providing customized solutions that drive long-term value.
  • Analyze market trends, competitive landscape, and customer insights to identify and capitalize on growth opportunities.
  • Drive strategic initiatives to expand the company's footprint in new territories or market segments within the Americas.
  • Partner with global leadership teams to create cohesive sales strategies that align with regional goals and global priorities.
  • Set clear performance metrics and KPIs to measure success and ensure accountability.
  • Manage the sales pipeline within the company CRM, forecast revenue, and report progress to executive leadership.
  • Implement tools and processes that improve sales efficiency, scalability, and team performance.
  • Act as the voice of the customer within the organization, ensuring client feedback informs product and service improvements.
  • Resolve escalated issues and conflicts, ensuring exceptional client satisfaction and retention.
  • Represent the company at global events, conferences, and client meetings.

Requirements:
  • Minimum 5 years of experience in the critical infrastructure environment, preferably in the data center market
  • Technical background in critical infrastructure with a focus on batteries and/or UPS systems required
  • Proven track record of driving multimillion-dollar revenue growth and managing enterprise accounts
  • Strong negotiation skills and ability to influence senior stakeholders, internal and external
  • Deep understanding of the Americas market landscape; experience working in international markets is a plus
  • Demonstrated ability to analyze complex business environments and implement strategic sales initiatives
  • Excellent communication, presentation, and interpersonal skills
  • Willingness to travel domestically and internationally as needed (up to 40%); frequent overnight travel required
  • PC proficient with Microsoft Office
  • Strong CRM experience; HubSpot preferred

Due to the high volume of applications we typically receive, we regret that we are not able to personally respond to all applications. However, if you are invited to take the next step in the process, you will typically be contacted within one week of submitting your application.

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