Senior Account Manager - Strategic Accounts

Pasona NA

Fremont, CA

JOB DETAILS
SKILLS
Analysis Skills, Business Administration, Business Case, Business Development, Capital Equipment, Communication Skills, Contract Negotiation, Cross-Functional, Customer Escalations, Customer Relations, Customer Satisfaction, Develop and Maintain Customers, Establish Priorities, Leadership, Long-Term Profit, Manufacturing, Market Share, Marketing, Needs Assessment, Negotiation Skills, OEM (Original Equipment Manufacturer), Organizational Skills, People Management, Presentation/Verbal Skills, Problem Solving Skills, Product Strategy, Profit & Loss, Revenue Growth, Sales Management, Sales Prospecting, Sales Strategy, Semiconductors, Solution Sales, Strategic Accounts, Supply Chain, Technical Sales, Willing to Travel
LOCATION
Fremont, CA
POSTED
1 day ago
Title: Senior Account Manager - Strategic Accounts

Location: San Francisco Bay Area (On-site)

Employment Type: Full-time | Exempt

Salary Range: $120K-$140K, plus bonus up to $30K

Work Arrangement: Hybrid; must be able to commute to the Fremont office

About the Role

We are seeking an experienced Senior Account Manager to lead and grow strategic customer accounts within a high-tech manufacturing environment. This role is ideal for a professional who enjoys building long-term partnerships, driving revenue growth, and collaborating cross-functionally to deliver high-value solutions to global customers.

As a trusted advisor to key accounts, you will own account strategy, identify new business opportunities, and play a critical role in strengthening customer satisfaction, operational excellence, and long-term profitability.

What You'll Do
  • Build strong, trusted relationships with strategic customers and act as the primary point of contact
  • Develop and execute account and product strategies to grow revenue, profitability, and market share
  • Identify customer needs and position technical solutions as critical to their success
  • Prioritize opportunities, create business cases, and present strategic recommendations
  • Lead contract negotiations and secure long-term agreements
  • Prepare and deliver executive-level business reviews and presentations
  • Collaborate closely with internal teams (engineering, business development, marketing, quality, supply chain, and support) to meet customer requirements
  • Serve as an escalation point for customer issues related to delivery, quality, inventory, or processes
  • Identify additional revenue opportunities through aftermarket services, service parts, and global expansion
  • (If applicable) Provide leadership and guidance to team members
What We're Looking For

Education
  • Bachelor's degree in Business, Engineering, or a related technical field
  • MBA or advanced degree is a plus
Experience
  • 10+ years of experience in the semiconductor, high-tech, or capital equipment industry
  • At least 3 years managing strategic OEM or enterprise-level accounts
  • Proven success managing and growing multi-million-dollar accounts
  • Experience negotiating complex contracts and securing long-term commitments
  • Background in technical sales, business development, marketing, or supply chain preferred
  • Prior people management or leadership experience is a plus
Skills & Attributes
  • Strong understanding of strategic account management and solution selling
  • Excellent communication, negotiation, and executive presentation skills
  • Ability to think strategically while executing tactically
  • Strong analytical, problem-solving, and organizational skills
  • Comfortable working in a fast-paced, matrixed, and cross-functional environment
  • Willingness to travel as needed
Why This Role
  • Work with high-impact strategic customers
  • Influence business direction and long-term growth
  • Collaborate with global, cross-functional teams
  • Take ownership of accounts with real visibility and responsibility
  • Grow your career in a dynamic, technology-driven environment

Application Form

About the Company

P

Pasona NA

<p style="color:#cc0000;">We are celebrating 30 years of our business succession in staffing and professional outsourcing in USA!</p> <p><span itemprop="name">Pasona N A, Inc.</span> was established in 1985 as a temporary staffing and full-time placement firm specializing in Japanese companies doing business in the United States. As Japanese companies grew and continually hired new staff during the early nineties, Pasona captured much of the niche market in the US. </p> <p>We are located in 8 cities in the US: New York, Los Angeles, Orange County, San Jose, Houston, Atlanta, Chicago, and Detroit. Please visit our locations or website at <a href="http://www.pasona.com/" mns_rt="Company" target="_blank" itemprop="url">www.pasona.com</a>.</p> Our specialty fields: <ul> <li>Sales and Marketing</li> <li>Office Administration</li> <li>Accounting and Finance</li> <li>IT, Computer Engineering</li> <li>Mechanical/Electrical/Chemical Engineering</li> <li>Translation/Localization</li> <li>Airline and Hospitality </li> <li>Trading, Logistics, and Transportation</li> <li>Legal</li> <li>Human Resources</li> </ul>

INDUSTRY
Business Services - Other
WEBSITE
http://www.pasona.com/