Senior Administrator - Network LAN/WAN

Job Description

Senior Administrator - Network LAN/WAN

Others, Andhra Pradesh

Job Summary

L2 Wireless Network Engineer

Key Responsibilities

L2 Wireless Network Engineer - Cisco & Aruba WLAN Operations Role Summary The L2 Wireless Engineer is responsible for operational support, monitoring, troubleshooting, configuration, and maintenance of enterprise wireless environments based on Cisco and Aruba technologies. Key Responsibilities Wireless Operations • Monitor enterprise WLAN services. • Support wireless user connectivity issues. • Troubleshoot authentication failures. • Manage guest wireless services. • Support SSID administration activities. Cisco Wireless Support • Cisco 9800 Wireless Controllers • Cisco Access Points • Cisco Wireless Assurance • Cisco Mobility Services Aruba Wireless Support • Aruba Central • Aruba Mobility Controllers • Aruba Access Points • Aruba AirWave (if applicable) Incident Management • Resolve wireless incidents. • Support L1 team whenever necessary and work closely with the L1 team. • Troubleshoot wireless client issues. • Support roaming investigations. • Escalate RF-related and complex issues to L3. Configuration Management • SSID provisioning • AP deployment support • Controller configuration updates • WLAN policy implementation Monitoring • Aruba Central • Cisco Catalyst Center Assurance • SolarWinds • ThousandEyes Compliance & Reporting • Validate AP health. • Monitor controller availability. • Support firmware compliance activities. • Assist in wireless performance reporting. Required Skills • Cisco WLC 9800 • Cisco Access Points • Aruba Central • Aruba Controllers • WLAN Troubleshooting • WPA2/WPA3 • 802.1X Fundamentals • RADIUS Basics

Skill Requirements

Experience • 3-5 years of Wireless Operations experience. • Experience supporting Cisco or Aruba wireless networks. • Good understanding of WLAN fundamentals.

Other Requirements

Preferred Certifications • CCNA Wireless / Enterprise • Aruba ACA • ITIL Foundation

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Information at a Glance

Why HCLTech?

At HCLTech, youll supercharge your potential. Youll find your career. And youll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.