Senior Administrator - Program & Project Management

Job Description

Senior Administrator - Program & Project Management

Lucknow, Uttar Pradesh

Job Summary

Job Summary : CUSTOMER PROJECT MANAGER 1 : • Manage projects to deliver customer business outcomes for transactional and subscription projects • Provide leadership, hold customers and the project team accountable to deliver projects on-time, within budget with high quality, while achieving customer satisfaction • Perform overall project-level planning and lead execution • Provide vision, strategy and business objective alignment to lead end-to-end project implementation • Responsible for project metric tracking, and managing project financials and profitability • Identify opportunities for additional business and provide input to presales and renewal evaluation • Identify risk, issues and develop risk response strategy • Lead the execution of contract Change Management process • Manage Partner delivery and commercials when 3rd party technical delivery resources are engaged on program • Build Cisco\s project community by sharing lessons learned, best practices and participating in the PM Role Community

Job Responsibilities : Role Specific Responsibilities: • Implement project structure and process to enable the delivery team to achieve on time, within budget, high-quality business outcomes for Cisco Customers • Ensure scope and Change Management are in place for the project duration • Ensure key stakeholder status reporting • Risk, issue, communications management Scope: • Typically leads up to five (5) medium-sized customer projects Complexity: • Moderate risk profile • Medium volume of dependencies • New or existing technology projects

Job Description : CUSTOMER PROJECT MANAGER 1 (CPM1) - Typically leads up to five medium-sized customer projects.

Key Responsibilities

NA

Skill Requirements

Skill Requirement : Expertise: • College/University degree or equivalent plus 4-6 years related experience in a project management environment in comparable industry; ideally (not required) in an IT/Telco centric organization

Other Requirements

NA

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Information at a Glance

Why HCLTech?

At HCLTech, youll supercharge your potential. Youll find your career. And youll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.