Senior Agile Scrum Master (Financial Systems | Azure DevOps | SAFe | CSM)

Scrum Master PositionPreferred Certification: CSM certificate, SAFe Scrum Master (SSM), SAFe Advanced Scrum Master (SASM), CSM, PSM I/II, ICP-ACC, or equivalent certificationRequired Experience Knowledge Abilities and Skills:5+ years of experience serving as a Scrum Master in Agile software development environmentsExperience facilitating Agile ceremonies including Sprint Planning, Daily Scrum, Refinement, Sprint Reviews, and RetrospectivesHands-on experience using Agile lifecycle management tools (Azure DevOps, Jira, Rally, VersionOne, etc.)Preferred Skills:Experience as a project managerExperience with Medical or Financial SystemsOther Preferred Skills:Proven experience supporting complex, enterprise-level financial or debt management software solutionsAdvanced knowledge of Scrum, Kanban, and Scaled Agile methodologies (SAFe, Nexus, LeSS, or similar)Strong understanding of software development life cycles (SDLC), secure application development lifecycle (SADLC), and modern DevOps practicesDemonstrated ability to guide teams in implementing Agile best practices, continuous improvement, and delivery forecastingStrong ability to remove impediments, negotiate dependencies, and collaborate across cross-functional teams (engineering, QA, product, architecture, compliance, and operations)Proven ability to coach Product Owners in backlog refinement, story decomposition, estimation, and value prioritizationExperience supporting teams working with integration-heavy, API-driven, or data-centric systemsStrong understanding of regulatory, privacy, and security considerations in financial services software (e.g., PCI, SOC, FFIEC, CFPB-related requirements)Excellent communication, facilitation, conflict resolution, and stakeholder management skillsAbility to lead multiple Agile teams or a large, scaled program contextExperience working in fast-paced, cloud-first environments (Azure, AWS, or GCP)Experience working with debt collection/servicing systems, payment processing workflows, or financial case management platformsUnderstanding of user-centered design, accessibility standards, and customer journey mappingExperience supporting Quality Assurance processes including regression, user acceptance testing (UAT), and post-deployment validationAbility to facilitate technical discussions, backlog elaboration sessions, and dependency alignment across multiple teamsExperience contributing to or establishing Centers of Excellence (Agile CoE) or process governance programsAbout the Role: The scrum master position will work as a contract resource for supporting. The resource will act as the scrum master for Project with duties including coaching the team on scrum practices, facilitating scrum ceremonies, removing impediments to progress, protecting the team from external distractions, and fostering collaboration and continuous improvement within the team and organization.**Only those lawfully authorized to work in the designated country associated with the position will be considered.****Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.**