Senior Application Administrator

Location: Baton Rouge, LA 70802, USA
December 12, 2022 - June 30, 2024

The scope of the proposed services will include the following:
 Provides maintenance and support of Jira 
 Oversee the administration, configuration and support of Jira 
 Identify, respond, research and resolve program, data, or system software problems in consultation with other employees and/or users. 
 Provide technical knowledge transfer, training, documentation, mentorship and guidance to 
State personnel for requested work. 

Expertise and/or relevant experience in the following areas are mandatory: 
 Experience performing upgrade of multi-node data center instance (8.x version minimum)
 Experience updating Jira application configuration files (e.g., setenv.sh, server.xml, web.xml, application-properties, DB configuration, etc.)
 Experience creating and updating Groovy scripts
 Experience performing Jira project configuration including customized workflow post functions, custom listeners, custom events, and complex work item security schemes
 Experience using RHEL command line

Expertise and/or relevant experience in the following areas are desirable but not mandatory: 
 Experience monitoring and troubleshooting issues with clustered nodes, submitting and working with Atlassian support as necessary
 Experience creating and updating Bash scripts
 Experience maintaining CRON table entries
 Experience with TSQL and creation/alteration of SQL Server database objects (e.g., stored procedures, views, tables, etc.)
 Experience constructing JQL including advanced functions
 Certification as Jira Administrator
Set up and use of Jira API''s
 Configuration of external application integrations
 AD/LDAP connection and configuration
 HTML/Javascript
 Structure
 Zephyr Squad and/or Zepyr Scale
 Basic understanding of load balancing and networking