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Senior Applied Scientist, Amazon Global Data Center Ops Central Insight and Analytics Team

Amazon.com Inc
  • Seattle, WA
    7 days ago

    Job Description

    We are looking for an seasoned Applied Scientist to design, build, and deploy the ML/AI models that power our decision intelligence platform. You will work at the intersection of causal inference, time-series forecasting, anomaly detection, and LLM-based reasoning - all applied to real operational problems with measurable business impact.

    Key Job Responsibilities

    Decision Intelligence Models

    • Causal inference & root cause analysis: Build models that decompose fleet-wide metric movements into root causes, distinguishing correlation from causation across operational dimensions (site, service, failure mode, time)
    • Dose-response modeling: Develop models that learn the quantitative relationship between intervention intensity and outcome magnitude
    • Forecasting & projection: Build time-series models that project metric trajectories under different intervention scenarios, enabling "if we do X, expect Y by date Z" recommendations
    • Anomaly detection & trend identification: Develop multi-variate anomaly detection that distinguishes signal from noise in noisy operational data, and identifies emerging patterns before they become crises
    • Confidence calibration: Build and maintain calibrated confidence scores for recommendations, ensuring the system knows what it knows and what it doesn"t
    • Outcome attribution: Design experiments and causal methods to measure the true impact of interventions

    LLM Integration & Reasoning

    • Structured reasoning: Design LLM prompting architectures that reliably transform operational data into executive-quality narrative summaries, decision framings, and recommendation rationales
    • LLM evaluation: Build evaluation frameworks that measure LLM output quality (accuracy, actionability, calibration) and detect degradation over time
    • RAG systems: Design retrieval-augmented generation systems that ground LLM outputs in operational data, historical playbooks, and institutional knowledge
    • Progressive autonomy: Design the trust-calibration system where AI gradually earns expanded authority based on demonstrated accuracy over time

    Research & Production

    • End-to-end ownership: Take models from research through production deployment - you ship, you monitor, you iterate
    • Experimentation: Design A/B tests and quasi-experiments to validate model improvements and measure business impact
    • Stakeholder communication: Translate complex scientific results into actionable insights for non-technical senior leaders

    Numbers & Facts

    LocationSeattle, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

    Skills

    • A/B Testingunmatched
    • Artificial Intelligence (AI)unmatched
    • Calibrationunmatched
    • Experiment Designunmatched
    • Forecastingunmatched
    • Metricsunmatched
    • Model Validationunmatched
    • Network Operations Centerunmatched
    • Operational Measurementunmatched
    • Process Improvementunmatched
    • Quality Metricsunmatched
    • Root Cause Analysisunmatched
    • Structured Designunmatched
    • Vehicle Fleetsunmatched

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