Senior Associate - AI Product Insights Analyst

Location Designation: Hybrid - 3 days per week

As part of Technology, youll have the opportunity to contribute to groundbreaking initiatives that shape New York Lifes digital landscape. Leverage cutting-edge technologies like Generative AI to increase productivity, streamline processes, and create seamless experiences for clients, agents, and employees. Your expertise fuels innovation, agility, and growth - driving the companys success.

At New York Life, the Strategic Insights team operates at the intersection of artificial intelligence, data science, and enterprise strategy. We are redefining how insights and automation drive decision-making in a highly regulated financial ecosystem.

The AI Product Insights Analyst will design and deploy next-generation analytics capabilities that integrate predictive modeling, GenAI applications, and large-scale data engineering. This role is uniquely positioned to translate technical innovation into measurable business impact through AI-driven experimentation, model explainability, and precision targeting strategies.

What You'll Do:

• Design, implement, and operationalize GenAI-enabled analytical frameworks that enhance personalization, automation, and decision intelligence.
• Develop and maintain data models and transformation pipelines using DBT, Databricks, and Python, with a focus on scalability, reproducibility, and performance optimization.
• Conduct feature attribution and ROI modeling to quantify the business value of AI features and inform enterprise prioritization.
• Lead prompt engineering and fine-tuning efforts for LLMs designed for financial services applications, ensuring accuracy, compliance, and ethical AI standards.
• Collaborate with data scientists, engineers, and business leaders to design AI-integrated product strategies and measure their impact through advanced experimentation frameworks.
• Deliver high-fidelity visual analytics and executive storytelling, synthesizing model results and behavioral insights into actionable strategic recommendations.

What You'll Bring:

• Master's degree in Data Science, Computer Science, Applied Mathematics, or related quantitative discipline.
• 3+ years of experience in AI analytics, applied machine learning, or data-driven product strategy, preferably in the Life Insurance space
• Advanced proficiency in Python, SQL, DBT, Databricks, and data pipeline orchestration tools.
• Proven experience with Generative AI frameworks (e.g., LangChain, OpenAI API, Hugging Face Transformers) and prompt optimization for enterprise use.
• Strong foundation in predictive modeling, causal inference, and ROI estimation.
• Demonstrated ability to work within highly secure and compliant data environments, integrating responsible AI practices.
• Exceptional ability to communicate complex technical concepts through compelling data narratives and executive presentations.
• Proven track record of delivering strategic differentiated solutions at enterprise scale cross-domains such as Marketing, Sales, Finance and Service

Pay Transparency

Salary Range: $124,000-$177,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Company Overview

At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.

Our diverse business portfolio creates opportunities to make a difference across industries and communities-inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you'll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.

As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what's next, and your growth powers it.

Our Benefits

We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.

Our Commitment to Inclusion

At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life's leadership in this space.

Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. Were proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients and employees' needs.

Job Requisition ID: 93135