Senior Associate, Field Compensation Systems and Operations

Job Requisition ID: 94369

Location Designation: Hybrid - 3 days per week

Role Overview:

The Senior Associate is a key member of the Field Compensation team responsible for supporting the administration, execution, and continuous improvement of New York Lifes field compensation programs. This role serves as the primary resource for translating approved compensation plan designs into the Varicent Incentive Compensation Management (ICM) platform while ensuring accurate, timely, and compliant compensation administration.

Working closely with Compensation Strategy, Technology, Finance, Delivery teams, and business stakeholders, the Senior Associate will configure and maintain compensation plans within Varicent, support compensation operations, perform testing and validation, and contribute to modernization initiatives that improve scalability, automation, and operational efficiency. The ideal candidate combines strong technical aptitude with analytical thinking and an understanding of incentive compensation administration.

What You'll Do:

Configure, maintain, and enhance compensation plans within the Varicent Incentive Compensation Management (ICM) platform.

Translate approved compensation plan designs and business requirements into scalable system configurations and calculation logic.

Perform configuration changes, regression testing, user acceptance testing (UAT), and production validation to ensure accurate compensation calculations.

Support monthly, quarterly, and annual compensation processing activities, ensuring accuracy, timeliness, and adherence to established controls.

Investigate, troubleshoot, and resolve compensation calculation issues in partnership with business and technology teams.

Develop and maintain documentation for system configurations, business rules, testing results, and operational procedures.

Support audit requests by maintaining appropriate documentation, controls, and reconciliation processes.

Participate in compensation modernization initiatives by identifying opportunities for automation, process optimization, and enhanced reporting.

Leverage AI-enabled tools and data analytics to improve testing, documentation, operational efficiency, and compensation insights.

Contribute to continuous improvement initiatives that strengthen governance, operational excellence, and the employee experience.

What You'll Bring:

Required Skills:

• Bachelors degree in Business, Finance, Information Systems, Computer Science, Mathematics, or a related field.
• 5-7 years of professional experience in compensation operations, incentive compensation administration, financial systems, business systems analysis, or related analytical roles.
• 2+ years of experience configuring or supporting Incentive Compensation Management (ICM) systems, with Varicent experience strongly preferred.
• Experience translating business requirements into system configurations, calculation logic, and technical specifications.
• Strong analytical and problem-solving skills with the ability to interpret complex compensation plans and large data sets.
• Experience performing system testing, regression testing, defect analysis, and production validation.
• Advanced Excel skills and experience working with large datasets; familiarity with Python, SQL, Access, or other data analysis tools is a plus.
• Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Strong attention to detail and commitment to data accuracy, quality, and operational excellence.
• Excellent written and verbal communication skills with the ability to collaborate across business and technical teams.
• Demonstrated ability to work independently while contributing effectively within a collaborative team environment.

Preferred Skills:

• Varicent Incentive Compensation Management (ICM) configuration experience.
• Experience supporting incentive compensation programs within financial services, insurance, or other sales-driven organizations.
• Experience with Agile project methodologies and change management practices.
• Familiarity with data visualization and reporting tools such as Power BI or Tableau.
• Experience with SQL or other query languages.
• Experience using AI-enabled productivity or analytics tools to improve business processes.

Job Level: LEVELPF4

Pay Transparency

Salary Range: $100,000-$143,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Our Benefits

We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.

Our Commitment to Inclusion

At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life's leadership in this space.

Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. Were proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.

Job Requisition ID: 94369