Senior Associate, Strategy & Business Operations

Home Solutions

Charlotte, North Carolina

JOB DETAILS
SKILLS
Acquisition Strategy, Analysis Skills, Artificial Intelligence (AI), Automation, Business Case, Business Growth, Business Operations, Business Skills, Campaigns, Communication Skills, Consulting, Customer Experience, Economic Analysis, Economics, Ecosystems, Fortune 500 Customers, Industry/Trade Analysis, Investment Services, Leadership, Machine Tool, Online Marketing, Operational Strategy, Performance Metrics, Private Banking, Problem Solving Skills, Product Pricing, Profit & Loss, Reporting Dashboards, Revenue Growth, Sales, Testing, User Interface/Experience (UI/UX), Vendor/Supplier Evaluation
LOCATION
Charlotte, North Carolina
POSTED
23 days ago

Senior Associate, Strategy & Business Operations 

Location: Charlotte, NC

Home Solutions is seeking a Senior Associate, Strategy & Business Operations to drive high-impact initiatives across the business. This is a true generalist role for someone who thrives in ambiguity, enjoys solving complex problems, and wants to operate at the center of a fast-growing company. You’ll work directly with senior leadership to tackle high-stakes questions and turn analysis into execution.

This role sits at the intersection of strategy, operations, and applied AI. We’re looking for someone who has built and deployed tools, automations, or AI-driven solutions that drive real business outcomes. You’ll move between deep analytical work and hands-on building — using data, systems, and automation to scale your impact.

You will identify opportunities, analyze trade-offs, and execute initiatives that grow revenue, improve margins, and increase operational efficiency. This includes getting under the hood of the business to understand key drivers and building the systems, tools, or workflows needed to improve them. Projects may span growth strategy, pricing, unit economics, vendor performance, customer experience, and new market expansion.

This role is ideal for someone with experience in consulting, investment banking, private equity, strategy, or high-growth environments who wants to move from advising to building — owning initiatives from insight through implementation.

What You'll Do

  • Evaluate, test, and launch new growth channels that drive audience expansion and incremental revenue.
  • Identify where we can unlock revenue, improve margins, or eliminate inefficiencies — then build solutions (including automation or AI where appropriate) to execute.
  • Build business cases for new investments, product expansions, and market opportunities.
  • Evaluate marketplace performance across both consumer and service provider dynamics.
  • Build the models, dashboards, and tools we need to make smarter decisions.
  • Hypothesize, test, and launch UX improvements across our web properties.
  • Monitor core P&L KPIs and proactively surface risks, inefficiencies, and growth opportunities.
  • AI super-user — you experiment with LLMs and automation tools instinctively to move faster and smarter.

This role combines analytical rigor with real ownership. You will not simply present recommendations — you will help implement them.

About You

  • Bachelor’s degree with a strong record of academic and professional achievement.
  • 2–4 years of experience in consulting, investment banking, private equity, strategy, business operations, or a high-growth operating role.
  • Demonstrated experience building and deploying tools, automations, data systems, or AI-driven solutions with measurable impact. 
  • Exceptional structured problem-solving and analytical skills.
  • Strong business judgment — able to connect data to operational and financial outcomes.
  • Experience building models, analyzing unit economics, or evaluating business performance.
  • Comfortable operating in ambiguity and driving clarity in fast-moving environments.
  • Demonstrated ownership of complex projects with tangible outcomes. 
  • Clear, direct communicator who can influence senior stakeholders.
  • AI-native mindset — you instinctively leverage AI, automation, and tooling to move faster, make better decisions, and scale your impact.
  • Competitive, high-ownership mentality with a bias toward action.
  • Experience in digital marketing or marketplace businesses is helpful but not required. Intellectual curiosity on how digital marketplaces scale and eager to learn new growth levers is a must.

About Us

At Home Solutions, we’re on a mission to build a more innovative future for home services. Since 2017, we’ve been transforming how homeowners and service providers connect—replacing outdated lead-generation models with a smarter, outcome-driven approach.

We combine proprietary media, AI, and deep data insights to reach 50M+ homeowners and match them with high-quality providers through seamless, high-intent experiences. Home Solutions has become a trusted growth engine for leading brands, helping generate over $1B in annual partner revenue while continuously innovating across channels, products, and customer experiences.

Backed by Three Ships, a growth equity firm that builds and scales digital businesses, Home Solutions is powered by a high-performance, high-ownership culture. We value people who act with urgency, challenge the status quo, and are motivated to build something enduring in one of the largest, most under-digitized categories.

Why You Should Join Us

  • Results: We’re building a high-growth, high-performance business with strong momentum and meaningful impact across the home services ecosystem.
  • Opportunity: Home services is a $600 billion market that largely still operates like it’s 1999.  Home Solutions is shaping the industry’s digital transformation and creating innovative experiences to better serve consumers and service providers.  
  • Ownership & Impact: We operate with a high-ownership culture where individuals are expected to drive outcomes. You won’t just execute—you’ll help shape the business.
  • Exposure & Learning: You will have a front-row seat in growing a business. Your teammates have built and sold companies, managed 100s of employees, and run campaigns with Fortune 500 brands. The opportunity to build new skills and learn from smart people is endless.
  • Career Growth: We’re building quickly, which means new opportunities emerge constantly. If you’re hungry to grow, you’ll have the chance to move fast and take on more.
  • Stability: As a privately held, debt-free company, we make disciplined, long-term financial decisions—investing in sustained growth and pursuing strategic acquisitions.
  • Culture: We’re a team that plays to win- holding a high bar for excellence while creating an environment where people enjoy the work and the people they do it with.

The Package

We offer a competitive base salary based on experience. As a full-time team member at Home Solutions, you'll also enjoy a comprehensive benefits package, including health, medical, and vision insurance, a 401(k) match, short-term disability coverage, and a cell phone reimbursement. Additionally, we support your well-being and growth with flexible time off, a bi-annual $500 Relax & Recharge bonus, a learning and development stipend, and a Charity Match program to give back to causes you care about.

EEOC Statement

All applicants are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, gender identity, or any other discriminatory factors. Please note that we do not provide immigration sponsorship for this role. All offers are subject to a background check.

About the Company

H

Home Solutions

Despite the misconceptions that only the rich and famous are privileged enough to own a home gym. Home Gym Solutions can offer a selection of different home gym services and design packages to suit all budgets and requirements.

Founded, and led by Matt Hancocks, a fitness professional with over 19 years’ experience in the health & fitness industry. Home Gym Solutions (HGS) will select equipment which offers its users the most comprehensive and effective workout possible, based on the size and budget available.

Whether you are looking to simply purchase some kit or require a full comprehensive package where our team of professionals will consult, design, supply and install your new home gym, complete with gym induction and online personal training services. We have the Home Gym Solutions for you!

COMPANY SIZE
50 to 99 employees
INDUSTRY
Other/Not Classified
FOUNDED
1987
WEBSITE
https://homegymsolutions.co.uk/