Senior Business Analyst

Our client, a Health Insurance company, is looking for a Senior Business Analyst for their Detroit, MI location.

Responsibilities:

• Support the Vendor Management (VM) team as Enterprise Procurement progresses from 2026 capability building into the 2027 Procurement Transformation roadmap.
• The contractor will help convert current-state VM processes, data, controls, reporting, automation, and AI-enabled use cases into documented requirements and implementation-ready artifacts for the future operating model.
• Act as a hands-on bridge across Vendor Management, Procurement business stakeholders, analytics, technology, and change activities.
• The resource should move between business analysis, process redesign, data/reporting, UAT, documentation, training, and practical AI/automation use cases rather than operate as a narrowly focused developer.
• Expected work includes current/future-state process mapping; requirements and user stories; gap/root-cause analysis; control and risk documentation; data/KPI analysis; Power BI/Excel reporting; system/workflow requirements; test scenarios/UAT coordination; SOPs/job aids; training/knowledge transfer; and evaluation of responsible AI or automation opportunities.
• Success is defined by high-quality, reusable artifacts that accelerate transformation while preserving controls, data quality, stakeholder alignment, and knowledge transfer to the internal VM team.
• Facilitate stakeholder interviews/workshops and convert needs into functional requirements, process maps, acceptance criteria, decision logs, RACI inputs, and implementation documentation.
• Support technology/transformation initiatives through design, integration/deployment readiness, testing, defect triage, UAT, change management, and post-implementation knowledge transfer.

Requirements:

• 5+ years of business/systems analysis or process transformation experience, including requirements gathering, current/future-state process mapping, root-cause analysis, process redesign, technical documentation, UAT, and cross-functional implementation support for complex business processes.
• 3+ years of procurement, vendor/supplier management, source-to-pay, contract lifecycle, or adjacent supply-chain experience.
• Strong preference for hands-on Oracle Cloud Procurement and/or CLM/vendor management platform experience and ability to translate VM needs into system and data requirements.
• Demonstrated analytics and AI-enabled process improvement capability: advanced Excel plus Power BI or Tableau, KPI/reporting analysis, and practical use of enterprise generative AI tools such as Microsoft Copilot, ChatGPT, Claude, or Gemini with appropriate human review and data/privacy controls.
• Strong process optimization skills: root-cause analysis, control-point identification, exception/handoff analysis, and measurable improvement recommendations.
• Working knowledge of supplier lifecycle activities including onboarding, risk/compliance, contract administration, supplier performance, data maintenance, monitoring, and issue resolution.
• Oracle Cloud or comparable enterprise procurement/ERP experience; understand dependencies across procurement, contracts, master data, requisition-to-pay, and reporting.
• Contract lifecycle management concepts/tools; document business rules, metadata, workflow requirements, alerts, approvals, and reporting needs.
• Advanced Excel and working proficiency in Power BI or Tableau; profile data, analyze trends, validate data quality, develop/refine KPIs, and translate analysis into recommendations.
• Practical generative AI and AI-enabled workflow experience, including validation, human-in-the-loop review, confidentiality, privacy, and responsible-use considerations.
• Assess risk and controls in redesigned/automated processes, including data privacy, cybersecurity, auditability, segregation of duties, and approval controls.
• Excellent written/verbal communication; produce executive summaries plus detailed SOPs, requirements, test scripts, job aids, and training materials.
• Work independently in ambiguity, manage multiple priorities, surface risks early, and collaborate with business SMEs, technology teams, suppliers, and leaders.
• Working understanding of cloud/SaaS concepts and integrations; deep cloud engineering expertise is not required.
• Healthcare payer, health insurance, or another highly regulated industry.
• AI/ML or generative-AI implementation in procurement, operations, contracting, supplier management, analytics, or knowledge management.
• Microsoft Power Platform (Power Automate/Power Apps) and/or UiPath/RPA.
• Modern procurement platforms such as Zip, Ironclad, Beeline, or comparable intake/orchestration, CLM, and contingent-labor solutions.
• Supplier-performance, operational KPI, procurement, contract, or risk dashboards in Power BI.
• Lean, Six Sigma, BPMN, SIPOC, Agile, Prosci/ADKAR, or equivalent process/change experience.
• Procurement master data, supplier analytics, contract analytics, data governance, and data-quality controls.
• Training development, working-session facilitation, and knowledge transfer to business users.
• Bachelor's degree in Business, Supply Chain/Procurement, Information Systems, Data/Analytics, Engineering, or related field preferred; equivalent relevant experience may be considered.
• Preferred certifications: PMP, Lean Six Sigma, Microsoft Power BI/Power Platform, or UiPath. Certifications are differentiators, not substitutes for hands-on results.

Why Should You Apply?

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities