Senior Business Analyst

As our Senior Business Analyst, you will report directly to the VP of Operations and turn large volumes of data into  insights that guide ATBS growth and operations. You will define and track the KPIs leaders rely on, uncover opportunities hidden in our data, and help bring clarity and consistency to decisions made across the company. Your work will help ATBS better serve thousands of owner-operator truck drivers, and open the door to new ways of creating value from our data.

About Us: 

• Since 1998, ATBS has been the trusted business partner of individual owner-operator truck drivers and the largest fleets in America
• 11,000 recurring clients and growing
• 120 employees, 10 departments, 2 offices, 1 team
• Team-oriented and casual work environment
• Continuous training through ATBS University
• Room for growth and professional development

About You:

• You solve problems creatively and develop innovative solutions
• You are curious and have an inherent willingness to learn
• You enjoy collaborating with others and have excellent communication skills
• You are analytical and detail-oriented
• You always go the extra mile to provide exceptional customer service

About the Opportunity:

Insights & Analysis

• Dig into large, complex datasets across the business to uncover trends, risks, and opportunities that improve how we operate and serve our clients
• Turn findings into clear recommendations and compelling visuals that leadership and department heads can act on
• Partner with teams across all 10 departments to answer business questions and measure the impact of decisions

KPI Definition & Tracking

• Help define, document, and align on company-wide KPIs and metric definitions so everyone is working from one version of the truth
• Build and maintain dashboards and recurring reporting that track performance against goals
• Monitor data quality and flag anomalies, gaps, and root causes

Data Products & Automation

• Help develop industry insights, benchmarking tools, and analytical products from aggregated, anonymized data to create value for clients and industry partners while protecting client confidentiality
• Pair existing process and analytics knowledge with AI tools and automation to speed up analysis and reporting, and help identify opportunities to streamline repeatable work

About Your Expertise: 

Required

• Bachelor's degree in Business, Finance, Economics, Statistics, Information Systems, Computer Science, or a related field (or equivalent experience)
• 2+ years of experience in a business analyst, data analyst, finance analyst, or similar analytics role
• Advanced SQL skills, including complex joins, CTEs, window functions, and querying large datasets
• Experience building dashboards and reports in a BI tool (such as Power BI, Tableau, or Looker)
• Proven ability to translate ambiguous business questions into analysis and clear, actionable recommendations
• Comfortable working with complex, imperfect, and non-standardized data from multiple sources, including legacy databases and systems that do not follow traditional data normalization practices
• Experience defining KPIs and metrics and getting stakeholders aligned on them
• Excellent written and verbal communication skills, with the ability to present to executives and non-technical audiences
• Comfortable working independently, managing multiple priorities, and reporting directly to the VP of Operations
• Hands-on experience using AI tools to improve analysis, and interest in workflow automation

Nice to have

• Experience in finance or accounting, such as financial analysis, FP&A, or familiarity with financial statements and reporting
• Experience with cloud data warehouses and modern data tools
• Experience in transportation, trucking, or small business services

About the Perks:

• Free beer & coffee daily 
• Monthly celebrations
• Charitable time off to give back to our communities
• Paid time off to pursue what you are passionate about
• Health, vision, and dental benefits and HSA match
• 401K match