Job Title: Senior Business Analyst
Location: Lansing, MI, (Hybrid)-Onsite from day one-Wednesday and Thursdays are REQUIRED in-office days
Position Type: Contract
Interview Mode: 1st round MS Tems & 2nd round In-person
Backfill for 164888, feel free to resubmit candidates if they are still your best option
Key Responsibilities:
Business Analysis & Process Modeling
- Develop process maps, workflow diagrams, and business operating procedures.
- Identify process improvement opportunities and operational impacts.
- Identify and document manual processes, workarounds, and exception handling procedures.
- Develop end to end business and system interaction diagrams.
Product Owner Support
- Partner with Product Owners to refine and maintain product backlogs.
- Assist in developing user stories and defining acceptance criteria by gathering, analyzing, and clarifying business requirements.
- Provide recommendations on requirements traceability and business validation.
User Acceptance Testing (UAT)
- Coordinate UAT execution activities with business stakeholders.
- Track test execution, results, defects, and acceptance decisions.
- Support end-to-end business process testing and release readiness assessments.
- Assist with documenting UAT evidence and acceptance recommendations.
Training & Organizational Readiness
- Support training plans and end-user training materials.
- Create job aids, quick reference guides, and process documentation.
- Support stakeholder readiness, communication, and adoption activities.
- Facilitate training sessions and knowledge transfer activities.
Azure DevOps (ADO) Support
- Support backlog traceability between requirements, testing, and implementation.
- Assist with ADO dashboards, reporting, queries, and documentation.
Documentation & Governance
- Create and maintain project documentation, requirements artifacts, process, training and reference guide documentation.
- Document business rules, validation rules, and exception processing requirements.
- Support project compliance with organizational delivery methodologies and governance requirements.
- Maintain documentation repositories, knowledge bases, and project wikis.
Required Qualifications:
- 8+ years of experience gathering requirements from user
- 6+ years of experience designing technical and business requirement documentation
- 4+ years of experience with Agile methodology / SCRUM processes and ceremonies
- 3+ years of experience maintaining and organizing Epics, Features, User Stories, and Tasks using Azure DevOps backlog management tools (Kanban board, Sprint board, etc.).
- CBAP Certification
Preferred Qualifications:
- Experience using Azure DevOps for backlog and work item management
- Experience supporting Product Owners in Agile delivery environments.
Other Desired Qualifications
- Document current-state and future-state business processes.
- Develop UAT strategies, test scenarios, and business validation plans.
- Experience developing UAT plans, scenarios, and business validation strategies.
- Experience creating training plans, training materials, and operational readiness documentation.
- Experience facilitating business process analysis and workflow modeling utilizing tools like Bizagi.
- Strong stakeholder facilitation, communication, and documentation skills.
- Experience with large-scale government, healthcare, financial, or enterprise system implementations preferred.
- Experience documenting complex business program area integrations and data flows.
Flexible work from home options available.