Senior Business Analyst Mortgage Servicing & Originations

Our client, a IT Services and Consulting company, is looking for a Senior  Business Analyst – Mortgage Servicing & Originations for their Coppell¸ TX/Hybrid location.
 
Responsibilities:

• Applies analytical skills to clarify and understand business needs and requirements and interprets them into functional specifications.
• Responsible for gathering, compiling and synthesizing information regarding system functionality and flow
• Act as primary point of contact for the team during development to clarify business requirements, resolve issues, and make recommendations as business impacts arise
• Deliver a range of artifacts supporting application functional analysis and design including current and future target state process flows, user stories, functional and technical specifications, dependency maps, and requirements traceability.
• Analyzes and decomposes functional specifications into appropriately sized user stories
• Reviews user stories with stakeholders and obtains approval to proceed
• Works with Product Management to refine and prioritize backlog and drive understanding of information and process requirements
• Collaborate with developers, product managers, and subject matter experts to communicate the proposed solution vision and analyze tradeoffs between usability and performance needs.
• Develop solutions to complex problems, requiring the regular use of ingenuity and creativity, within the larger context of the business needs and objectives
• Coordinates defects clarification, triages and coordinates resolution by software engineering team
• Practical knowledge of Agile principles and ability to lead SCRUM ceremonies
• Works closely with other teams to assist with design, development, testing, and implementation of solutions
• Independently applies problem solving skills to investigate and research complex system problems to establish root cause and resolution
• Provides production support within their application domain to resolve issues
• Provides subject matter expertise and operational support for specified applications and systems
• Utilize change control procedures and processes
• Determine and translate business requirements into solutions
• Define comprehensive requirements for system and process enhancements and changes
• Document reports and obtain approval
• Create and maintain reports and dashboards
• Perform testing on processes / applications including test planning, test execution, management of defect remediation, and documentation of test results
• Work with colleagues, clients, and vendors to interpret, exchange, and/or document administrative and technical information
• Work independently with minimal direct supervision; prioritize multiple objectives and initiatives; and exercise independent judgment to obtain optimal results

• 5+ years of business analysis experience.
• Must have Mortgage industry experience (Servicing and Originations).
• Proficiency in defining business problems and proposing solutions.
• Product, Process, and Industry Knowledge.
• Experience on Microsoft VSTS or Jira tools
• Expert skills in Microsoft Excel, including the ability to utilize the following functions: V-Lookup, H-Lookup, Concatenating formulas, Conditional formatting, and Pivot Tables
• Bachelor's degree in Information Technology, Business or related field a plus.
• Excellent interpersonal, verbal, and written communication skills.
• Must be proactive and solutions oriented business professional with the ability to interface with all levels of management across business units and functions.
• Work significant and/or unique issues where analysis of data requires the evaluation of intangibles Share information willingly when appropriate; recognize confidential information and handle with discretion
• Strong Mortgage experience
• Interview customers to analyze, clarify and document, business processes and customer requirements.
• Ability to communicate ideas in both technical and user-friendly language.
• Ability to collaborate with team members to achieve results.
• Solid balance of technical and business-related knowledge
• 7.00 Years of Experience

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities