Brief Job Description
The Senior Business Analyst / QA Analyst will support a South Carolina state government agency. This role combines business analysis and hands-on software quality assurance to support the agency's applications and business processes. The analyst will gather and document requirements, analyze and design business processes, and develop workflows in collaboration with agency stakeholders. The role also includes designing and executing test cases, validating data using SQL Server, and tracking defects through resolution with development teams. This is a 12-month engagement with potential extension and a projected start date of December 7, 2026.
Responsibilities
- Gather business requirements and document them clearly for stakeholders and development teams.
- Write user stories and acceptance criteria to define expected application behavior.
- Analyze existing business processes and design improved processes and workflows.
- Map and document workflows to support system development and process improvement.
- Develop customized test procedures and design test cases based on documented requirements.
- Execute test cases and document test results accurately and completely.
- Validate application data using SQL Server queries.
- Investigate application issues, document defects, and track them through resolution.
- Collaborate with developers to resolve defects and confirm fixes.
- Communicate project status, findings, and test reporting to stakeholders.
Requirements
Minimum Qualifications
- 7 years of experience in software analysis and testing, including customized test procedures.
- 5 years of experience in business process analysis, requirements documentation, workflow development, and stakeholder communication.
- 5 years of hands-on quality assurance experience, including test design, execution, defect tracking, reporting, and test result documentation.
- 2 years of experience in business process design.
- 5 years of experience with each of the following: TFS, Visual Studio, SQL Server, Microsoft Project, Balsamiq, Microsoft Office, and legacy systems.
- Previous state, federal, or local government experience.
- Bachelor's degree.
Preferred Qualifications
- Experience gathering requirements, writing user stories and acceptance criteria, and mapping workflows.
- Experience personally developing and executing test cases.
- Experience using SQL Server to validate data and investigate application issues.
- Experience with SNAP/TANF, benefits eligibility, economic services, or early childhood education systems.
- Experience with Agile delivery.
- Experience with test automation.
- Experience with enterprise integrations.
Additional Requirements
- Candidates must currently reside in South Carolina or relocate at their own expense before the start date.
- The first 5 workdays are fully onsite for onboarding and training.
- The work arrangement may transition to fully onsite with little or no notice.
Work Location and Schedule
Location: Columbia, SC.
Schedule: Monday through Friday, 8:00 AM to 5:00 PM; 40 hours per week.
Work Arrangement: Hybrid, with 3 days onsite per week.