Software Guidance & Assistance, Inc. (SGA) is searching for an
Senior Business Analyst – Transaction Banking Operationsfor a
CONTRACT assignment with one of our premier
Financial Services clients in
Dallas, TX.
Hybrid: 3 days onsite per week, increasing to 4 days onsite.
Responsibilities:- Support a highly visible, multi-phase transformation initiative within Global Transaction Banking (GTB) Operations related to the acquisition and integration of a new entity.
- Lead business analysis activities for complex transaction banking projects, system implementations, and operational process improvements.
- Gather, analyze, and document business requirements, functional specifications, and current-state/future-state operating models.
- Develop and manage detailed project plans, deliverables, milestones, and implementation activities across multiple workstreams.
- Define UAT strategies, test plans, and test cases; coordinate unit testing, integration testing, and user acceptance testing.
- Analyze corporate and commercial deposit operations, back-office processes, system interfaces, and operational risks.
- Design and reengineer business processes to improve operational efficiency, strengthen controls, and reduce costs.
- Develop operational procedures, process documentation, training materials, knowledge libraries, and job aids.
- Support system training and implementation readiness for Operations users.
- Collaborate with business stakeholders, technology teams, change management, and external partners to deliver project objectives.
- Develop operational metrics and reporting to measure performance and identify improvement opportunities.
- Ensure solutions and processes align with regulatory requirements, internal policies, and operational risk management standards.
Required Skills:- 8+ years of Business Analysis experience within transaction banking, corporate/commercial banking, or deposit operations.
- Strong understanding of corporate and commercial deposit products, back-office operational processes, system interfaces, and risk management techniques.
- Experience with FDIC insurance implementation and related banking operational requirements.
- 4+ years of hands-on User Acceptance Testing (UAT) experience, including test planning, test case development, and execution.
- 3+ years of experience with business analysis tools and methodologies, including JIRA and Confluence.
- 3+ years of experience with project management principles and methodologies, including Agile and Waterfall.
- Advanced proficiency with Microsoft Office tools, including Excel and PowerPoint, and process mapping tools such as Visio.
- Strong experience gathering business requirements, documenting workflows, and developing operational policies and procedures.
- Excellent communication, stakeholder management, negotiation, and interpersonal skills.
- Ability to work independently, manage competing priorities, and deliver within a complex, fast-paced environment.
- Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
Preferred Skills:- Business Analysis certification (CBAP, CCBA, or equivalent).
- Consulting background, preferably supporting banking transformation or systems implementation initiatives.
- Product Owner or Product Ownership experience.
- Experience creating, modifying, and maintaining Power BI dashboards.
- Experience supporting banking acquisitions, integrations, deposit migrations, or large-scale operational transformation programs.
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SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at
https://sgainc.com/ .
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