Senior Business Process Consultant

CDK

McLean, Virginia

JOB DETAILS
SKILLS
Accounting, Automotive Industry, Best Practices, Business Operations, Business Processes, Business Skills, Cadence, Cloud Computing, Compensation and Benefits, Consulting, Customer Experience, Customer Relations, Diversity, Financial Operations, Leadership, Maintenance Services, Mentoring, OEM (Original Equipment Manufacturer), Performance Management, Performance Metrics, Process Improvement, Profit & Loss, Sales, Software as a Service (SaaS)
LOCATION
McLean, Virginia
POSTED
2 days ago
Remote Field Based Position - Must reside near a Major Airports

About US

CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers ("OEMs") across automotive and related industries. The Company's cloud-based, software as a service ("SaaS") platform enables dealerships to manage their end-to-end business operations including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles. By automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance. Visit www.cdkglobal.com

At CDK Global, we are focused on connections that allow us to deliver world-class software, support, and data insights. Our values define who we are and how we show up for each other, our customers, and our communities. Our values: Stay Curious, Own It, Be Open, Create Possibilities

Position Summary

The Senior Business Process Consultant is a highly experienced, client-facing consulting professional responsible for managing complex dealership engagements, driving measurable business performance improvements, and serving as a trusted advisor to dealership leadership.

This role builds upon the Business Process Consultant foundation and adds responsibility for:
  • Managing a portfolio of contracted clients,
  • Delivering strategic, KPI-driven consulting outcomes,
  • Influencing executive stakeholders,
  • Mentoring and developing other consultants,
  • Driving expansion and long-term value with clients.

The Senior Consultant partners with dealership leadership and operational teams across Sales, F&I, Accounting, Parts, Service, and Warranty to assess, optimize, and institutionalize best-practice business processes using CDK applications and industry best practices.

This role requires deep dealership operational knowledge, strong business acumen, and the ability to translate data into actionable strategies that improve profitability, efficiency, compliance, and customer experience.

Responsibilities

  • Own and manage a portfolio of consulting clients, ensuring delivery aligns with contracted cadence, scope, and outcomes.
  • Lead complex virtual and on-site consulting engagements with dealership executive leader

    CDK Global is committed to fair and equitable compensation practices. Compensation packages are based on several factors, including but not limited to skills, experience, certifications, and work location. The total compensation package for this position may also include annual performance bonus, benefits and/or other applicable incentive compensation plans. We offer Medical, dental, and vision benefits in addition to:

    • Paid Time Off (PTO)
    • 401K Matching Program
    • Tuition Reimbursement

    At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact.

    CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law.

    Applicants for employment in the US must be authorized to work in the US. CDK may offer employer visa sponsorship to applicants.

About the Company

C

CDK