Senior Business Systems Analyst

Description

Title:Senior Business Systems Analyst

Location: Charlotte, NC

Duration: 12 months

Work Engagement: W2

Work Schedule: Hybrid 3 days in office/2 days remote

Benefits on offer for this contract position: Health Insurance, Life insurance, 401K and Voluntary Benefits

Summary: In this contingent resource assignment, you may: Consult on complex initiatives with broad impact and large-scale planning for Business Execution. Review and analyze complex multi-faceted, larger scale, or longer-term Business Execution challenges that require in-depth evaluation of multiple factors including intangibles or unprecedented factors. Contribute to the resolution of complex and multi-faceted situations requiring solid understanding of the function, policies, procedures, and compliance requirements that meet deliverables. Strategically collaborate and consult with client personnel. Required Qualifications: 5+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education.

Key Responsibilities:

Product & Requirements Support

Work with business partners (bankers, portfolio managers, credit, operations and risk) to gather requirements and write them up as features, user stories and acceptance criteria

Maintain and refine the product backlog in Jira, with clear scope, dependencies, risks and open questions for each item

Write process maps for current and future state, and lead gap analyses across lending workflows

Line of Business Onboarding & Change Management

Support onboarding new lines of business and business groups to Deal Hub, including discovery sessions, workflow and task configuration, and readiness activities

Coordinate user acceptance testing (UAT), training materials, user guides and adoption efforts

Collect user feedback and turn it into recommended improvements

Release & Delivery Coordination

Track release scope, timing and dependencies with technology delivery teams

Prepare release summaries, status updates and executive-ready materials for senior leadership

Lead working sessions and follow up on action items, decisions and risks

Automation & Innovation

Help find and assess tasks that could be automated or completed by AI, looking at business value, feasibility, data needs and controls

Support workshops and working sessions that align business and technology on the automation roadmap

Governance, Controls & Data

Help ensure product changes meet Wells Fargo governance, compliance, access, records management and audit requirements

Support data quality checks and issue triage across connected systems (for example nCino, Loan IQ, Dynamics 365, SharePoint and Teams)

Help with production support triage and escalate issues to the right teams

Key Requirements:

• Applicants must be authorized to work for ANY employer in the U.S. This position is not eligible for visa sponsorship.

• Experience in business analysis, business execution, product support or project/program management, preferably in financial services

• Proven experience writing user stories, acceptance criteria and process documentation in an Agile environment

• Hands-on experience with Jira and Confluence, or similar tools

• Strong stakeholder management skills, including working with senior business leaders and technical teams

• Excellent written and verbal communication, including the ability to make complex topics simple and clear for executives

• Strong organization skills and the ability to manage several workstreams at once

Preferred Qualifications

Experience with commercial lending, commercial real estate (CRE) or loan origination processes

Familiarity with nCino, Loan IQ, Microsoft Dynamics 365 or the Microsoft 365 collaboration tools (Teams, SharePoint, Planner)

Exposure to workflow automation, the Power Platform or AI/agentic solutions

Experience in a regulated environment with strong control, audit and data governance expectations

Experience with change management and user adoption