Senior Cash Management Specialist

About defi SOLUTIONS:

defi SOLUTIONS is a pioneer in end-to-end, SaaS loan originations, servicing, and managed servicing solutions. Our customers include the highest volume captive auto lenders, banks, credit unions, and finance companies in North America. We have more than three decades of experience helping lenders reduce time-to-market, streamline operations, and customer lending processes with proven, scalable performance.

What is in it for You?

• Paid Training
• Up to four weeks of PTO (Paid Time Off) allotted per year to encourage a healthy work/life balance
• Tuition Reimbursement
• Day One - Comprehensive Benefits Package
• We encourage your individual growth and look to promote within!

Workplace Values: The Senior Cash Management Specialist will be expected to operate in line with our workplace values, which are:

• Get it done
• Win as a team
• Better every day
• Do it with passion

Position Purpose: The Senior Cash Management Specialist position will perform in a senior-level role, supporting hiring manager(s), clients, customers, vendors, and other internal contacts. In addition, you will be responsible for supporting various functions, including bankruptcy, repossessions, and insurance for defi's auto clients. You will be key in helping the company achieve desired financial outcomes defined by client objectives.

Essential functions:

• Be a back-up for managerial duties when needed (performance management, direction, subject matter expert)
• Provide the client with necessary backup documentation based on client parameters and state-specific requirements.
• Work diligently to meet daily and month-end deadlines as set by client expectations
• Provide direction to others to meet or exceed client standards
• Be a problem solver for complex accounts by researching, delegating, or coming to another type of successful resolution for our clients.
• Assist fellow collection team members in all other functions assigned by management
• Processing cardholder transactions including, but not limited to, mail processing, posting mail payments, processing balance transfers, and other accounting entries.
• Completing accounts, general ledger payments, and transactional research.
• Maintaining the database and Excel spreadsheets in accordance with quality adherence.
• Responsible for individual operator balancing for all daily processing with the ability to research and resolve out-of-balance conditions independently.
• Receiving and posting phone payments for the client.
• Assist clients and internal associates with problematic accounts using internal problem logs or existing queues.
• Assist fellow team members in all other functions assigned by management.

Required education and experience:

• Minimum of 1-3 years experience in an accounting or financial balancing function
• Minimum one (1) year team lead, supervisory/ management, or related experience
• Intermediate Excel knowledge

Preferred education and experience:

• Associate's or bachelor's degree
• Automotive financial services experience

Travel required:

• No travel is required for this position

Affirmative Action/EEO statement:

defi SOLUTIONS is an Equal Opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.