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Senior Catering Manager - Phoenix Convention Center

Aramark
  • Phoenix, AZ
    2 days ago

    Job Description

    Job Description

    Title: Senior Catering Manager - Phoenix Convention Center

    Requisition #: 689986

    Location: Phoenix, AZ, US

    Career Area: Food Service

    Information at a Glance

    Job Description

    The Senior Catering Services Manager is a key leadership role that is responsible for leading the catering operations and coordinating multiple catering outlets at the Phoenix Convention Center.

    • The Senior Catering Services Manager is responsible for planning and the execution of catering orders and special events.
    • Additionally, this position will lead all aspects of and advise the catering team to implement all events in line with customer expectations.

    Job Responsibilities

    Job Responsibilities

    • Develop and complete catering solutions to meet customers' needs
    • Develop and maintain effective client and customer rapport
    • Deliver consistent quality in planning and carrying out events
    • Facilitate the delivery of prepared food built from banquet event orders
    • Assist clients in planning special events and providing creative solutions to clients' needs
    • Train and direct catering employees to ensure catering and events standards are followed ensuring quality in final presentation
    • Provide completed Banquet Event Orders to team and handle quality assurance with all requests
    • Responsible for delivering sales, food, and labor targets and maintaining department budgets
    • Responsible for execution of catering events of varied size and scope including staffing and management
    • Ensure accurate reporting of all catering related revenue, expenses, and receivables
    • Recruit, train, schedule, and lead Catering team wile meeting labor budget
    • Ensure compliance with all food, occupational and environmental safety policies

    At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

    Qualifications

    Qualifications

    • Requires at least 5 years of experience
    • Requires at least 2-4 years of experience in a management role
    • Previous experience in events and catering required
    • Requires a bachelor's degree or equivalent experience
    • Available to work event-based hours
    • Must have excellent communications skills
    • Complete Food Handlers and Alcohol Service Certifications as required
    • Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
    • Ability to stand for extended periods of time

    Education

    About Aramark

    Our Mission

    Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

    At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

    About Aramark

    The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what youre pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

    Numbers & Facts

    LocationPhoenix, AZ
    IndustryFood and Beverage Production
    Company Size10,000 employees or more
    Year Founded1936
    Websitehttps://www.aramark.com/

    About Company

    We focus on enriching and nourishing the lives of millions all over the world, providing a wide range of services—food, facilities and uniforms—to a diverse group of clients in 19 countries. We serve world champion sports teams, Fortune 500 companies, state-of-the-art healthcare providers and the world’s leading educational institutions. And every day, we dream of ways to do it better through our commitment to innovation and our passion for excellent customer service.

    Innovation inspired by you
    The better we know the people we serve, the greater the experiences we can develop. Whether it’s food service, facilities or uniforms, our proprietary programs allow us to understand the wants and needs of our audiences.

    Armed with that knowledge, our Service Stars spring into action, combining insights and ingenuity to deliver moments that make a difference. These innovations could be game-changing campus transformations. Or a simpler, quicker way for you to access condiments at the ballpark. In any case, our innovations help create experiences that make an impact.

    Beyond great service
    Another key part of what makes us different is something we call service excellence.

    To us, service excellence isn’t just about providing great customer service. It also means using time-tested practices and proven processes to get it right every day, everywhere, in everything that we do. And it's also about striking the perfect balance between doing something well over and over again and being responsive enough to the changing needs of clients and customers. It’s being open to the continuing cycle of innovation. Excellent, but never satisfied. Process-driven, but never locked in place.

    We never stop thinking of new, better ways to get it right when our people impact the lives of clients and consumers every day.

    Our people make all the difference—we make sure of it
    Our commitment to hiring, training and rewarding the right people ensures that our employees are more than just hard workers. They’re Service Stars, and that means they can be counted on to go above and beyond, every single day.

    We understand that many times our people are literally the face of your business. That’s why all 270,000 Service Stars receive continual access to professional development and proprietary skills training.

    The bottom line is this: when you work with Aramark, you can be confident you’ll be collaborating with the right people with the right skills and the right attitude. That’s true whether it’s for strategic expertise, operational excellence or just serving a morning coffee. That’s our commitment as trusted partners and Service Stars. That’s the Aramark way.

    Skills

    • Accounts Receivableunmatched
    • Budgetingunmatched
    • Catering Servicesunmatched
    • Communication Skillsunmatched
    • Cook Dishesunmatched
    • Customer Support/Serviceunmatched
    • Develop and Maintain Customersunmatched
    • Equal Employment Opportunity (EEO)unmatched
    • Event Managementunmatched
    • Food Deliveryunmatched
    • Food Servicesunmatched
    • Leadershipunmatched
    • Lift/Move 50 Poundsunmatched
    • Maintain Complianceunmatched
    • Quality Assuranceunmatched
    • Safety/Work Safetyunmatched
    • Salesunmatched
    • Team Lead/Managerunmatched
    • Twitterunmatched

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