Overview:
Sr. Client Executives work with senior business and IT leaders at mid-market and enterprise organizations to solve complex infrastructure, cloud, managed services, and security challenges with TierPoint solutions. This role is responsible for building executive-level relationships, creating new logo opportunities, expanding existing named accounts, and leading consultative sales cycles that result in recurring revenue growth. Success requires disciplined territory planning, strong business acumen, and the ability to align TierPoint resources around measurable customer outcomes.
At TierPoint, success requires ambition, resourcefulness, accountability, and tenacity. We operate with a bias for action and rely on sellers who can build trust with customers, collaborate across teams, and take ownership of results in a competitive market. Come join the world-class Sales Team we are building.
Note: This is a home office based role however, only local candidates in the Fairfield, CT; Westchester, NY; New York City, NY; Long Island, NY; and New Jersey markets will be considered.
Responsibilities:
- Identify, prospect, and qualify new business opportunities with prospective clients who may benefit from TierPoint solutions.
- Support territory and account planning activities to prioritize prospects, build relationships, and generate a consistent sales pipeline.
- Develop relationships with prospective and existing clients to understand their business objectives, technology needs, and challenges.
- Identify opportunities to align TierPoint’s data center, cloud, managed services, and security offerings with customer needs.
- Conduct outreach through phone, email, networking, meetings, and other prospecting activities to generate interest and establish client relationships.
- Prepare and deliver presentations, proposals, and solution recommendations with support from sales leadership and technical subject matter experts as needed.
- Partner with solution architects, engineering, operations, and other internal teams to develop solutions that address client requirements.
- Build relationships with strategic partners, including Microsoft and other technology providers, to identify referral and co-selling opportunities.
- Work toward established monthly and quarterly sales goals, including new business development and monthly recurring revenue (MRR) targets.
- Maintain an accurate sales pipeline by documenting activities, opportunity stages, next steps, and expected close dates in the customer relationship management (CRM) system.
- Provide timely sales forecasts and updates on pipeline activity, opportunities, and potential risks.
- Develop knowledge of TierPoint’s solutions, the technology services industry, competitive offerings, and emerging customer needs.
- Support the growth and retention of existing client relationships by identifying opportunities for additional services and solutions.
- Provide high-quality internal and external customer service consistent with TierPoint’s core values.
- Perform other duties as assigned by the manager.
Qualifications:
- At least 10 years of successful quota-carrying enterprise sales experience in complex technology solutions, with demonstrated ability to manage the full sales cycle from prospecting through close and expansion.
- Well-versed in managed services, data center services, public cloud, private cloud, hybrid infrastructure, consulting, professional services, and related hardware and software solutions.
- Track record of qualifying and closing consultative/service-led sales, particularly multi-year and subscription-based services
- Exceptional ability to create and foster relationships across enterprise C-suite executives and build consensus among the buying team
- Extraordinary drive and ability to balance pursuit of new client opportunities while consistently growing existing client relationships
- Proven ability to listen, extrapolate information, and leverage resources to effectively identify solutions that address client business needs
- Ability to effectively learn technical products, services and solutions and readily apply acquired knowledge to advance new and existing opportunities
- Ability to collaborate effectively with distributed sales, engineering, solution architecture, operations, partner, and executive teams.
- Excellent verbal, written, and interpersonal skills
- Experience selling into Fairfield, CT; Westchester, NY; New York City, NY; Long Island, NY; and New Jersey mid-market and enterprise accounts, with established knowledge of the regional business community, partner ecosystem, and buyer network preferred.
- Ability to prioritize and organize effectively
- Experience using a structured sales methodology and CRM discipline to qualify opportunities, build mutual action plans, inspect deal risk, and forecast accurately.
- Ability to work on multiple projects simultaneously
- Ability to work both independently and with others
- Ability to operate in a fast moving, team-oriented, collaborative environment with tight deadlines
- Proficiency in using MS Office Suite and Windows-based computer applications
Preferred Experience
- Prior experience in data center, managed services, public cloud, private cloud, hybrid infrastructure, cybersecurity, or IT consulting strongly preferred.
Working Conditions
- Remote, hybrid, or office-based work environment depending on territory needs, customer meetings, and company expectations. Regular travel within the assigned territory may be required.
- This is a home office based role however, only local candidates in the Fairfield, CT; Westchester, NY; New York City, NY; Long Island, NY; and New Jersey markets will be considered.
Pay Transparency
TierPoint is committed to practices that promote pay equity and transparency. We provide a compensation range for roles that may be hired in locations with pay transparency law requirements. It’s important to note the pay range may be narrower than displayed, as various factors are used to determine the offered compensation package including skill set, level of experience, geographic locations, and other relevant factors- i.e. budgetary requirements.
Pay Range $90,000.00 - $155,161.86
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