Cetera Financial Group Inc logo

Senior Client Services Representative

Cetera Financial Group Inc
  • Latham, NY
  • $55,000–$60,000 Per Year
30+ days ago

Job Description

The Marketing & Communications Associate provides execution and coordination support for

marketing, communications, and branding activities. The role focuses on preparing materials,

coordinating marketing activities, and supporting events and communications using firm‑approved

tools, templates, and processes to support client engagement and business development.

This position does not make sales, maintain a book of business, or provide financial advice or

recommendations to clients. Licensing is not required.

Core Responsibilities:

  • Prepare and update client and internal communications such as emails, newsletters, and

announcements using firm‑approved templates

  • Support execution of assigned marketing campaigns and deliverables
  • Prepare marketing materials including presentations, pitch decks, flyers, and basic collateral
  • Coordinate logistics for client events, seminars, and marketing activities (e.g., scheduling,

materials, invitations, follow‑up support)

  • Assist with event related communications and post event follow‑up tasks
  • Support social media activity where permitted, including drafting, scheduling, and posting

pre‑approved content

  • Assist with coordinating and tracking updates to approved digital platforms (e.g., website

content, email campaigns)

  • Coordinate with external vendors related to marketing activities (e.g., printers, event vendors,

approved marketing partners) following established processes

  • Maintain marketing materials, vendor information, and activity records in firm‑approved systems
  • Ensure all marketing materials, communications, events, and social media activity adhere to

advertising, supervision, and compliance requirements

  • Participate in regular check‑ins to review assigned tasks, timelines, and priorities

Required Knowledge, Skills, and Abilities:

  • Strong written and verbal communication skills
  • Ability to follow established guidelines, templates, and instructions
  • Strong organizational skills and attention to detail
  • Ability to manage multiple assigned tasks and deadlines
  • Working knowledge of Microsoft Office (Word, Excel, PowerPoint)
  • Comfort working in a regulated, compliance‑driven environment

Minimum Required Education & Experience:

  • High school diploma or equivalent
  • Some college or prior marketing, communications, or administrative support experience

preferred

Travel Requirements: 0%

The salary for this position is $55,000-$60,000.

About Us

What we give you in return:

Not many teams can say that they support people's dreams coming to life. We happen to do that every day. And as important as we know your career is, we recognize that there's a whole lot more to life. To ensure that our employees can make the most of their time outside of working hours, we offer a competitive salary and for full-time roles, a benefits package including:

  • Inclusive health, dental, vision, and life insurance plans built to support diverse lifestyles, offer preventative care, and protect against hardship.
  • Easy access to mental health benefits to meet our team members and their families where they are.
  • 20+ days of paid time off (PTO), paid holidays, and 2 paid wellness days to give our employees the time they need to stay close with their loved ones, recharge, and give back to their communities.
  • 401(k) savings plan with a generous company contribution (up to 5%), and access to a financial professional to offer our employees the opportunity to plan-ahead for a strong financial future well beyond their working years.
  • Paid parental leave to support all team members with birth, adoption, and fostering.
  • Health Savings and Flexible Spending Account options to help you save money on healthcare, daycare, commuting, and more.
  • Employee Assistance Program (EAP), LifeLock, Pet Insurance and more.
  • Paid caregiver leave to provide time away from work when caring for an ill or recovering family member.
  • Additional benefits such as an Employee Assistance Program (EAP), identity theft protection (LifeLock), pet insurance, and other voluntary benefits to provide extra peace of mind

About Cetera

Cetera Financial Group (Cetera) is a leading network of independent retail broker-dealers and registered investment advisers empowering the delivery of objective financial advice to individuals, families, and company retirement plans across the country through trusted financial advisors and financial institutions. Cetera is one of the largest independent financial advisor networks in the nation and a leading provider of retail services to the investment programs of banks and credit unions.

Advisor support resources offered through Cetera include award-winning wealth management and advisory platforms, comprehensive broker-dealer and registered investment adviser services, practice management support, and innovative technology.

Cetera Financial Group (Cetera) is a network of independent retail firms, including those that are members of FINRA/SIPC: Cetera Advisors LLC; Cetera Wealth Services, LLC (formerly known as Cetera Advisor Networks); Cetera Investment Services LLC (marketed as Cetera Financial Institutions or Cetera Investors); and Cetera Financial Specialists LLC. Entities registered as investment advisers with the Securities and Exchange Commission include Cetera Investment Management LLC and Cetera Investment Advisers LLC. Cetera''s principal office is located at 655 W. Broadway, 11th Floor, San Diego, CA 92101. Avantax Planning Partners, Inc. is an SEC registered investment adviser within the Aretec Group, Inc. (dba Cetera Holdings, an affiliate of Cetera). All the referenced entities are under common ownership.

Cetera Financial Group is committed to providing an equal employment opportunity for all applicants and employees. For us, this is the only acceptable way to do business. Accordingly, all employment decisions at Cetera Financial Group, including those relating to hiring, promotion, transfers, benefits, compensation, and placement, will be made without regard to race, color, ancestry, national origin, citizenship, age, physical and/or mental disability, medical condition, pregnancy, genetic characteristics, religion, religious dress and/or grooming, gender, gender identity, gender expression, sexual orientation, marital status, U.S. military status, political affiliation, or any other class protected by state and/or federal law.

Agencies please note: this recruitment assignment is being managed directly by Cetera's Talent Acquisition team. We will reach out to our preferred agency partners in the rare instance we require additional talent options. Your respect for this process is appreciated.

Please review our Workforce Privacy Policy for further details on what information we collect and the purposes for collection.

Numbers & Facts

LocationLatham, NY
IndustryFinancial Services
Salary$55,000–$60,000 Per Year
Company Size100 to 499 employees
Websitehttps://www.cetera.com

About Company

Are you a forward-thinker? Are you energized by a challenge? Do you want to make a difference? If you are looking for a dynamic company where you can build the future of independent financial advice with inspiring teammates—and have fun along the way—we think you’ll like it here. At Cetera, our Guiding Principles reflect what matters most to us. We seek to: measure success by our advisors' success recognize the strength of our team execute with purpose & efficiency empower & inspire each other

Skills

  • Administrative Skillsunmatched
  • Advertisingunmatched
  • Brand Marketing (Branding)unmatched
  • Brokerageunmatched
  • Business Developmentunmatched
  • Childcareunmatched
  • Communication Skillsunmatched
  • Customer Support/Serviceunmatched
  • Database Administrationunmatched
  • Detail Orientedunmatched
  • Email Campaignunmatched
  • Financial Planningunmatched
  • Financial Servicesunmatched
  • Flexible Spending Accountsunmatched
  • Flyersunmatched
  • Healthcareunmatched
  • High School Diplomaunmatched
  • Investment Managementunmatched
  • Investment Servicesunmatched
  • Logisticsunmatched
  • Maintain Complianceunmatched
  • Marketingunmatched
  • Marketing Campaignunmatched
  • Marketing Communicationsunmatched
  • Marketing Presentationunmatched
  • Microsoft Excelunmatched
  • Microsoft Officeunmatched
  • Microsoft PowerPointunmatched
  • Microsoft Wordunmatched
  • Multitaskingunmatched
  • Newsletterunmatched
  • Organizational Skillsunmatched
  • Presentation/Verbal Skillsunmatched
  • Printersunmatched
  • Process Developmentunmatched
  • Registered Investment Advisor (RIA)unmatched
  • Regulatory Complianceunmatched
  • Retailunmatched
  • Retirement Planunmatched
  • Schedule Developmentunmatched
  • Securities and Exchange Commission (SEC)unmatched
  • Seminarsunmatched
  • Social Mediaunmatched
  • Time Managementunmatched
  • Wealth Managementunmatched
  • Willing to Travelunmatched
  • Writing Skillsunmatched

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