Senior Collections Manager

Senior Collections Manager Job in

Position Type: Full Time Req ID: 2026-1727005 Date posted: 10/28/2026

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Company Overview:

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Allied Universal is hiring a Senior Collections Manager. The Senior Collections Manager is responsible for providing support to their region(s) in all matters relating to meeting cash collections objectives. The Senior Collections Manager will be interacting with national, retail, strategic account portfolio managers to assist on removing any obstacle that delays client payments and contact client's account payable to secure payment schedule/ensure invoices are in ready status. In addition, the Senior Manager will provide guidance and expertise on collecting amounts receivable and collections escalations protocols, as well as WinTeam training regarding AR invoice and AR Domo reporting. The Senior Manager will also work with outside collection agents on assigned corporate collection clients. This Manager may also work with other divisions within the Allied Universal umbrella of operating companies.

RESPONSIBILITIES:

• Chair and facilitate the biweekly Accounts Receivable conference calls with the regions' operational teams
• Provide guidance and expertise on collecting amounts receivable and collections escalations protocols
• Develop and implement WinTeam training regarding invoicing and business intelligence (Domo) reporting
• Follow-up with operational team members and facilitate resolution of outstanding issues
• Provide weekly client status updates to senior management
• Provide guidance and expertise on collections escalation protocols
• Direct interaction with clients to resolve payment issues, if required
• Work with outside collection agents on assigned corporate collection clients
• Assist Treasury Cash Applications in posting payments or corrections and researching unapplied payments and billing issues
• Compile monthly bad debt reserve items for final analysis on "At Risk" clients
• Assist with hiring and training new Collection Managers

QUALIFICATIONS:

• Bachelor's Degree in Business, Finance, or Accounting
• Minimum of five (5) years of related Accounts Receivable experience with progressive managerial responsibilities
• Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines
• Highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology
• Professional, articulate, and able to use good independent judgment and discretion
• Outstanding oral and written communication skills

PREFERRED QUALIFICATIONS:

• Five (5) or more years of billing experience
• Five (5) or more years of collection experience

BENEFITS:

• Salary Range: $80,000-95,000
• Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

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Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

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