Job Description:
The Senior Contract Manager- Sales leads contract and plan document review activities for Select Health's Large Employer Sales business to ensure the accurate implementation of new and renewing employer groups. This role analyzes and interprets client contracts, Summary Plan Descriptions (SPD), Summary of Benefits and Coverage (SBC), Administrative Services Agreements (ASA), and related documents to identify plan design variances, implementation risks, and operational impacts. Working across Sales, Account Management, Operations, and other stakeholders, the Senior Contract Manager helps ensure implementation readiness, consistency, and an exceptional customer experience.
Essential Functions
- Lead end-to-end implementation of large employer groups, including fully insured, level-funded, and self-funded accounts.
- Develop and manage detailed implementation project plans, timelines, milestones, and deliverables.
- Serve as the primary implementation contact for employer groups, brokers, consultants, TPAs, and internal stakeholders.
- Conduct implementation kickoff meetings and ongoing status meetings with clients and project teams.
- Ensure completion of all required documentation, contracts, eligibility files, funding arrangements, and benefit configurations.
- Collaborates with cross-functional teams to ensure accurate implementation of new and renewing employer groups and to resolve questions related to benefit structures, plan design, and contract interpretation.
- Identifies opportunities for process improvement that enhance implementation accuracy, reduce post-implementation exceptions, and improve customer satisfaction.
- Reviews and interprets client contracts, Summary Plan Descriptions (SPD), Summary of Benefits and Coverage (SBC), Administrative Services Agreements (ASA), and other plan documents to identify benefit design variances, implementation requirements, and potential operational impacts.
- Leads the contract review process for new and renewing employer group implementations, ensuring contractual requirements are accurately translated into operational and administrative processes.
- Analyzes plan design differences, contractual provisions, and implementation requirements to identify potential risks, disruptions, and exceptions; collaborates with internal stakeholders to develop appropriate solutions.
- Serves as a subject matter expert on employer group contracts and benefit plan documents, providing guidance to Sales, Account Management, Operations, and other stakeholders regarding contractual requirements and implementation considerations.
- Develops, maintains, and enhances processes for tracking plan design variations, implementation decisions, and contractual requirements to improve consistency, reduce errors, and support successful implementations.
- Maintains working knowledge of healthcare insurance products, benefit plan structures, and applicable regulatory requirements that may impact employer group implementation and administration.
- Provides education and training to internal stakeholders regarding plan document interpretation, implementation standards, and best practices.
- Partners with Select Health and Intermountain stakeholders to promote consistency in impl
Skills
- Analytical
- Contract Principles
- Creative Thinker
- Project Management
- Complex Problem Solver
- Organization
- Relationship Management
Minimum Qualifications
- Bachelor’s degree, from an accredited institution which will be verified, in an applicable major.
- Five years of experience working with and analyzing contracts to gain a broad understanding of standard contract language.
- Intermediate experience with word processing and spreadsheet programs.
- Excellent writing, editing, verbal, and interpersonal communication skills.
Preferred Qualifications
- Insurance industry experience, including health insurance, employee benefits, ancillary products, or employer group business.
- Experience reviewing and interpreting contracts, benefit plan documents, or complex business agreements; paralegal or legal support experience preferred.
Physical Requirements
- Ongoing need for employee to see and read information, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
- Frequent interactions with providers, colleagues, customers, patients/clients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
- Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
Location:
SelectHealth- Murray
Work City:
Murray
Work State:
Utah
Scheduled Weekly Hours:
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$44.99 - $69.44
We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here.
By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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