Required Skills:
• Experience in L2/L3 Enterprise Application Support
• Familiarity with SAP FI & MM or Oracle EBS
• Strong understanding of Procure to pay, contract lifecycle management, and expense policy enforcement
Coupa Certified candidates preferred
Job Description:
Coupa P2P, Contract Management & Time & Expense Administration
• Administer and configure Coupa P2P, Contract Management, and Time & Expense modules to ensure compliance with corporate policies.
• Maintain solution design documentation, incorporating changes from upgrades and enhancement requests across all three modules.
• Customize approval workflows, catalogs, PO templates, expense categories, and contract templates to meet business needs.
• Manage contract lifecycle workflows including authoring, negotiation, approvals, and renewals within Coupa Contract Management.
• Configure expense policies, audit rules, and reimbursement workflows in Coupa Time & Expense.
• Coordinate Coupa release upgrades (three annually), ensuring minimal disruption and leveraging new features across modules.
• Develop and execute test plans for UAT, regression testing, and defect resolution related to P2P, Contract Management, and Time & Expense functionalities.
• Oversee Coupa Sandbox and Production environments, ensuring synchronization across BAU and project paths.
Integration Management
• Collaborate with Oracle EBS, SAP and other ERP teams to support and enhance integrations with Coupa modules.
• Coordinate end-to-end testing of interfaces, including supplier data, purchase orders, contracts, expense reports, and invoices.
• Define integration boundaries and constraints to ensure a robust and scalable design.
• Oversee master data management in Coupa, ensuring accurate synchronization from ERP systems.
Business Process Optimization
• Analyze procurement, contract, and expense processes to identify automation opportunities using Coupa capabilities.
• Provide expert guidance on best practices for P2P transactions, contract lifecycle management, and expense reporting.
• Deliver Level 2 and Level 3 support for Coupa-related issues, managing escalations and resolutions.
• Train stakeholders on Coupa modules, including process flows, compliance requirements, and system usage.