Work on multiple projects as a developer and/or as a subject matter expert.
Participate in projects that typically require a working knowledge of various Salesforce products such as Sales Cloud, Service Cloud, Community Cloud, Marketing Cloud, and Tableau CRM Plus or the force.com platform and have a mix of non-Salesforce CRM systems.
Contribute to the operational support and maintenance of various applications enabling university processes and systems.
Coach and mentor more junior technical staff or student employees as opportunities arise.
Basic Qualifications:
Bachelor's or Master's in Computer Science, Information Systems, or other related field, or equivalent work experience.
Well-rounded IT work experience in Software Development/engineering with a progressive trajectory of implementations using object-oriented designs preferably Java; advanced web development skills may also be acceptable.
8+ years of custom development experience either directly or consultant role with implementations based on Sales/Service Cloud, Community Cloud, Marketing Cloud and Tableau CRM Plus.
Well-demonstrated knowledge of the overall software engineering processes, software development lifecycle and enterprise integration frameworks
Well-demonstrated knowledge of project management concepts and frameworks such as waterfall, Prince 2, Scrum, or agile development methodologies
Experience working on several projects of high complexity and deadline-driven.
Advanced computer skills in the following administrative software packages: MS Word, PowerPoint, Excel, and Visio.
Effective oral and written communication skills to work with subject matter experts (SMEs) and business partners within the University to elicit the information necessary for project technical design.
Team player; professionalism; Self-learner and self-confidence in a highly collaborative environment