Senior Customs Brokerage Coordinator

Remote

30+ days ago

Job Description

Responsible for providing and maintaining effective customer service and satisfaction; provide information to resolve customer shipment related issues; interact with management and personnel to establish service criteria and meet customer requirements.

Remote Position / Work-from-Home Requirement: This is a remote position. The employee must maintain a dedicated, professional workspace at home, including a proper desk or workstation, reliable internet access, and a quiet environment free from regular interruptions during scheduled working hours. The employee must be able to protect confidential client and shipment information while working remotely.

Responsibilities:

Processing Customs brokerage for land, rail, air and ocean shipments
Process or Coordinate e-manifest for land imports
Work Closely with management on all topics related to customer service and participate in client meetings as necessary
Data entry and processing of various import related documentation for submission to U.S. Customs and PGA’s (participating Government Agencies)
Follow up on Customs & OGA matters and resolve problems
Answer both customer inquiries and inter-company inquiries
Handle remote filings
Classify goods in the harmonized tariff schedule (broad range of commodities)
Coordinate shipments with cross border carriers and Mexican Customs Brokers
Execute procedures as outlined on SOP’s (client facing & internal)
Provide shipment tracking updates to IOR every 2.5hrs

Qualifications:

A minimum of 5 years of experience in Customs Brokerage for land, rail, air and ocean shipments
Excellent communication skills (verbal and written)
Ability to work in a high-pressure environment
Must be detailed oriented
Proficient in Windows and Microsoft Office Suite
Cargo Wise experience is required.
Customs Brokerage license is a plus
Must be a team player

Numbers & Facts

Location	( Remote )
Website	https://www.advancecustomsbrokers.com

Skills

Brokerageunmatched
Cargo/Freightunmatched
Communication Skillsunmatched
Computer Workstationsunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Data Entryunmatched
Detail Orientedunmatched
Documentationunmatched
Governmentunmatched
Microsoft Officeunmatched
Microsoft Windows Operating Systemunmatched
Organizational Skillsunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Resolve Customer Issuesunmatched
Standard Operating Procedures (SOP)unmatched
United States Customsunmatched
Work From Homeunmatched
Writing Skillsunmatched

Level up your application

Professional resume templates

Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.

Free resume templates

Resume Builder

Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.

Resume Builder