Senior Cyber Incident Manager

Quest Diagnostics Inc
  • Secaucus, NJ
    1 day ago

    Job Description

    Senior Cyber Incident Manager at Quest Diagnostics

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    More: Impact Discover a role that empowers some of life's most important healthcare decisions.

    Senior Cyber Incident Manager

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    Category Technology Location Secaucus, New Jersey Job function Information Technology Job family IT Security

    Shift Day Employee type Regular Full-Time Work mode Hybrid

    Job Description

    We are seeking an experienced Senior Cyber Incident Manager to lead our cybersecurity incident response efforts. In this critical role, you will protect critical healthcare infrastructure, patient data, and clinical systems. You will orchestrate the technical response, containment, and recovery phases of high-severity security incidents. This role requires rapid decision-making, deep technical forensics knowledge, and compliance expertise within regulated healthcare environments.

    • Please note this is a hybrid opportunity based out of Secaucus, NJ.

    Benefits Information:

    We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

    • Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
    • Best-in-class well-being programs
    • Annual, no-cost health assessment program Blueprint for Wellness
    • healthyMINDS mental health program
    • Vacation and Health/Flex Time
    • 6 Holidays plus 1 "MyDay" off
    • FinFit financial coaching and services
    • 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
    • Employee stock purchase plan
    • Life and disability insurance, plus buy-up option
    • Flexible Spending Accounts
    • Annual incentive plans
    • Matching gifts program
    • Education assistance through MyQuest for Education
    • Career advancement opportunities
    • and so much more!

    Responsibilities:

    Incident Leadership & Technical Response

    • Direct the end-to-end lifecycle of critical and high-severity cyber incidents from initial detection through post-incident reporting.
    • Coordinate cross-functional technical teams to isolate, contain, and eradicate active security threats, minimizing operational downtime and risk to patient care.
    • Lead the development and execution of strategic containment plans under high-pressure scenarios.

    Forensic Analysis & Threat Intelligence

    • Oversee digital forensics, log analysis, and root-cause investigations across hybrid environments (cloud and on-premise systems).
    • Integrate active threat intelligence to anticipate, hunt for, and mitigate emerging healthcare-targeted exploits and advanced persistent threats (APTs).
    • Analyze malware behaviors and attack vectors to strengthen perimeter and internal defenses.

    Regulatory Compliance & Process Optimization

    • Ensure all incident handling aligns with HIPAA, HITECH, and OCR data breach notification rules to maintain absolute compliance.
    • Author, test, and update incident response playbooks, tabletop exercises, and continuous improvement initiatives.
    • Conduct post-incident reviews (PIRs) to identify security gaps and track remediation actions across the enterprise.

    Stakeholder Management

    • Translate complex technical findings into clear, actionable, and risk-based updates for executive leadership, legal counsel, and clinical operations.
    • Serve as the primary technical point of contact for third-party forensic firms, insurance providers, and law enforcement during major events.

    Qualifications:

    Required Work Experience:

    • Minimum 6+ years in dedicated cyber incident response (CSIRT/SOC) environments.

    • Industry Sector: At least 2 years of security experience directly within a healthcare or heavily regulated organization.

    • Technical Mastery: Deep knowledge of EDR tools, SIEM platforms, CNAPP tools, network forensics, cloud security, and enterprise architecture.

    • Framework Proficiency: Proven experience utilizing NIST SP 800-61, MITRE ATT&CK, and ISO 27001 frameworks.

    • Certifications: Active certification desired but not required (e.g., GCIH, GCFA, CISSP, CHFI, or CEH).

    • Communication: Exceptional verbal and written skills under high-pressure scenarios.

    Travel (Required): up to 25% domestic; up to 25% international

    English (Required)

    Education:

    • Bachelor's degree in Cybersecurity, Computer Science, or an equivalent technical field. (Required)

    Technical Training or Professional Licensing:

    • Deep knowledge of EDR tools, SIEM platforms, CNAPP tools, network forensics, cloud security, and enterprise architecture. (Required)

    #LI-RM1

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    Quest Diagnostics honors our service members and encourages veterans to apply.

    While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

    Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

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    What it's like to work here

    • Culture Our people contribute to fostering an inspiring and supportive workplace where we empower better health for our customers every day. Through our 11 Employee Business Networks (EBNs) employees can grow, connect, and contribute with professional development, mentorship, EBN program offerings, and community engagement. Each of our Quest Employee Business Networks is open to all employees. View more

    • Benefits We strive to ensure our people live a healthier lifestyle by offering programs and solutions that help you take care of yourself and those you love. Find out how our benefits give you everything you need to live your best life. View more

    • Corporate Social Responsibility Report We''re committed to promoting a healthier world, creating an inspiring workplace, and building value for all stakeholders. Discover how we''re making this happen in our annual reports. View more

    • Job Seeker Resources | Quest Diagnostics No matter where you are in your journey with us, you''re probably curious about our hiring process. With that in mind, check out some of the most frequently asked questions we get from candidates below. View more

    • Upcoming events | Quest Diagnostics Our events are the perfect way to meet us and discover more about what it means to choose a career with Quest. Here's the place to keep your calendar up-to-date with all the details of our upcoming virtual and in-person events. View more

    • Innovations and Insights | Quest Diagnostics We're a customer-first organization dedicated to creating a healthier world. We offer an environment that encourages curiosity. Ready to collaborate with us? Explore the areas below or search all open jobs to discover your next meaningful and challenging role. View more

    • Students & early career | Quest Diagnostics Whether you are transitioning from high school, college or to civilian life after serving in the military, we have programs that can help you reach your goals - and share in the incredible work we do. At the same time, you'll be able to enjoy the satisfaction that comes with joining a network of 50,000 brilliant minds united by a shared passion to build a healthier future. View more

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    Equal employment opportunity

    Quest Diagnostics is an equal employment opportunity employer. Our policy is to recruit, hire and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any any other legally protected status . Quest Diagnostics observes minimum age requirements established by federal, state and/or local laws, and will ask an applicant for verification when deemed necessary.

    Quest Diagnostics is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please complete the accommodation request form.

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    Numbers & Facts

    LocationSecaucus, NJ

    Skills

    • Blueprintsunmatched
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