Title: Senior Delivery Leader
Location: Dallas, TX
Looking for a seasoned delivery leader who can manage large-scale Salesforce delivery, drive customer confidence, strengthen engineering governance, improve quality, and lead distributed onsite-offshore teams.
Key Expectations:
20+ years of IT delivery experience, preferably in Telecom / Salesforce / CRM transformation programs
Strong experience in managing large enterprise programs with onsite-offshore delivery model
Ability to manage senior customer stakeholders, escalations, governance reviews and delivery commitments
Strong understanding of Salesforce delivery across LWC, Apex, Integrations, DevOps, Security and release management
Salesforce delivery experience across Sales Cloud, Service Cloud, Experience Cloud, preferred
Ability to drive technical governance, design reviews, code quality, PR discipline, CI/CD adoption and defect prevention.
Experience in Agile delivery, sprint governance, release planning, risk management and KPI/SLA tracking
Ability to improve delivery predictability, productivity, engineering maturity and customer confidence
Exposure to Agentforce / AI-assisted development, automation and productivity improvement initiatives will be an added advantage
Telecom / Consumer domain experience will be highly preferred