Senior Demand Planner

Salary Range: $90,000 to $115,000

Who We Are:

Obagi Cosmeceuticals is an industry leading dermo-cosmetic brand that provides transformational skin care products, with a 35+ year legacy backed by science and innovation to protect and enhance skin tone and texture. Obagi is widely recognized by US dermatologists and plastic surgeons for its clinical excellence and science-backed approach, remaining a leader in the beauty space and operates as an innovative, global, omni-channel luxury consumer products business with sales distribution to physicians, wholesale partners, retail outlets, Amazon, and direct-to-consumer (DTC) channels. On a mission to create a global, best-in-class multi-brand, multicategory portfolio, Obagi will continue to redefine the future of skincare. We are Obagi. Fearless. Together.

What We Need:

Obagi is seeking a Senior Demand Planner with an entrepreneurial spirit to own and support supply chain initiatives surrounding demand planning, inventory, and S&OP planning. Responsible for keeping the monthly forecast current and accurate, this role will meet regularly with Sales, Marketing, and Finance, capture their insights, and turn them into a documented consensus plan for each S&OP cycle. This role calls for someone who is highly detail oriented, keeping data, assumptions, and master data clean so the business can trust the numbers. Equally important, the analyst must be timely, delivering the demand plan, updates, and variance alerts on schedule so every S&OP milestone is met.

What You'll Do:

Forecast Management & S&OP

• Build, maintain, and update the monthly demand forecast at SKU, customer, and channel level across a 12-24-month horizon.
• Work closely with sales, finance, and supply chain functions to have complete alignment on forecasts and outcome of the S&OP process
• Monitor KPIs and dashboards to provide comprehensive reports, analytics and visibility around S&OP process / planning performance to all cross-functional stakeholders
• Lead monthly demand review meetings with Sales, Marketing, Customer/Category teams, and Finance to gather business intelligence on promotions, pricing changes, distribution gains or losses, and new product launches.
• Translate commercial inputs into forecast adjustments, documenting the assumptions behind every change.
• Prepare and present the consensus demand plan for each S&OP cycle, highlighting key changes versus last month and versus the annual operating plan or budget.
• Coordinate new product development (NPD) and discontinuation forecasts with Marketing and Supply Planning.
• Communicate demand risks and opportunities to Supply Planning so inventory and production plans stay aligned.

Demand Planning & Data Analytics

• Work with Channel Leads to improve the demand planning process to ensure forecast accuracy levels meet functional objectives on product delivery and service levels

• Engage in inventory measuring and action activities with cross functional business partners (monthly inventory projecting, excess and obsoletes, etc…)

• Plan for domestic and international customers across retail, distributors, wholesale, eComm, Amazon, Spa, and Physician channels

• Monitor actuals versus forecast throughout the month and highlight significant variances early, with a clear explanation and recommended action.

• Measure promotional lift and post-event performance to improve future promotion forecasts.

• Build and maintain reports and dashboards that give the business a clear view of demand performance.

• Identify opportunities to improve forecasting methods, tools, and processes.

• Forecast for promotions, seasonality, supersessions, new product development, and discontinued SKUs while collaborating with Supply Planners to ensure key timelines are met

• Benchmark planning processes with best practices and develop strategic improvement plans

What You'll Need:

• A bachelor's degree from an accredited university required; a focus in Business Management, Supply Chain Management, or similar related fields strongly preferred

• At least 4-6+ years of related work experience in planning and specifically managing S&OP

• CPG and experience with cosmetics, drug/OTC, prescription Rx and Pharmaceutical products highly preferred

• Demonstrated knowledge of building and developing end-to-end, best practice S&OP process

• Strong experience in forecasting / demand planning in Excel (with plans to transition to ERP)

• Proficiency in Oracle, NetSuite, or similar ERP systems and planning software

• Strong qualitative, analytical, and critical thinking skills with demonstrated use of analysis and metrics to drive continuous improvement and decision making

• Exceptional organizational and prioritization/time management skills; demonstrated ability to work under pressure to meet deadlines

• Comfortable operating in a fast paced, ever-changing environment; someone who thrives in ambiguity and adapts quickly

• Proficiency in Power BI and other reporting tools including Microsoft Office

• Self-starter with strong interpersonal skills, technical skills, and ability to conceptualize

• Possess an energetic, positive attitude that encourages a team and supports the growth and professional development of others

Physical Requirements:

These demands document the physical requirements of a specific job. Criteria may include: Lifting, Carrying, Push/Pull, Sitting/Standing (In Place); On Feet, Walking, Bending, Turn/Twist; Kneeling; Squatting; Crawling; Climbing; Reaching (Out)/Reaching (Up), Grasping, Wrist Turning; Pinching; Finger Manipulation, Hearing, Talking, Working with a computer for eight hours, Working in close quarters. Communicating over the telephone for eight hours.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of job requirements, so classified. All employees may be required to perform duties outside of their normal responsibilities, from time to time, as needed.