Senior Emergency Medical Services Coordinator

Senior Emergency Medical Services Coordinator

Salary

$110,404.03 - $154,565.64 Annually

Location

Riverside

Job Type

Regular

Job Number

26-79709-02

Department

Emergency Management

Division

Emergency Medical Services

Opening Date

10/21/2026

Closing Date

10/30/2026 11:59 PM Pacific

• Description
• Benefits
• Questions

For questions regarding this position, please contact the Recruiter listed in the Supplemental Information section.

ABOUT THE POSITION

The Emergency Management Department is seeking a Senior Emergency Medical Services (EMS) Coordinator to join our team in the Riverside office. In this role, the Senior EMS Coordinator will oversee the development, coordination, and delivery of hospital and pre-hospital care, monitoring performance metrics and overseeing the emergency communication systems and implementation.

Meet the Team!

The Riverside County Emergency Management Department (EMD) is a public safety department that includes the Business & Finance Division (BFD), the Emergency Planning Division (EPD), the Riverside County Emergency Medical Services Agency (REMSA), the Emergency Services Division (ESD) and the Reporting, Analytics, and Data Unit (RAD). EMD coordinates emergency management and emergency medical services in order to mitigate, prevent, prepare for, respond to, and recover from emergencies and disasters.

EXAMPLES OF ESSENTIAL DUTIES

• Provide technical supervision for EMS personnel; assign and review the work of subordinates and provide guidance and direction to them.
• Develop quality assessment and improvement criteria to monitor EMS activities; develop and implement data collection systems for analyzing and assessing the effectiveness of pre-hospital and trauma care.
• Develop budget recommendations concerning which line items need to be increased or decreased; monitor the budget through expense/revenue reports; track expenditures for programs and identify potential budget issues.
• Assist in the development of EMS pre-hospital policies and procedures.
• Audit EMS reports and investigate incident reports to identify quality of care issues, recommending alternative solutions to problems.
• Conduct site visits for pre-hospital providers, trauma centers, base, and receiving hospitals; provide staff services to assigned EMS committees.
• Assist EMS or Public Health staff by interpreting policies, procedures, laws, and regulations pertaining to EMS.
• Review and evaluate suitability of EMS and disaster response training and continuing education programs to ensure compliance with legislative requirements.
• Serve as a liaison between public health and medical system stakeholders and the Department of Public Health.
• Oversee the development, implementation and monitoring of the Medical Health Operational Area Coordination (MHOAC) Duty Officer Program.
• Ensure that public health and medical emergency response plans, policies and procedures are coordinated with County and city emergency management programs, first responders, schools, and other community partners.

MINIMUM QUALIFICATIONS

OPTION I

License/Certificate: Possession of a valid license to practice as a Registered Nurse in the State of California and possession of a valid Advanced Cardiac Life Support certificate as defined by the American Heart Association or REMSA approved equivalent.

Experience: Three years as a Registered Nurse in an acute care hospital setting, one year of which must have been in an emergency department or as a Disaster Coordinator.

OPTION II

Certificate: Possession of a Paramedic License and possession of a valid Advanced Cardiac Life Support certificate as defined by the American Heart Association or REMSA approved equivalent.

Experience: Five years as a Paramedic.

OPTION III

Education: Graduation from an accredited college or university with a bachelors degree in public health, allied health, nursing, emergency management, or other related field. Additional qualifying experience may substitute up to a maximum of two years for the required education on the basis of one year of experience being equal to 30 semester or 45 quarter units of college.

Experience: Three years in an emergency medical setting or public health/medical emergency management setting, at least one year of which included responsibility for implementing and monitoring an emergency medical services program (e.g., emergency ambulance service, health department or hospital emergency management program).

OPTION IV

Certificate: Possession of a Paramedic License and possession of a valid Advanced Cardiac Life Support certificate as defined by the American Heart Association or REMSA approved equivalent.

Experience: One year as an Emergency Medical Services Coordinator or Emergency Services Coordinator or equivalent with the County of Riverside.

Proof of degree/education, Paramedic License, RN License, and a valid Advanced Cardiac Life Support certificate as defined by the American Heart Association or REMSA-approved equivalent must be uploaded and provided at the time of application, or your application will be considered incomplete.ALL OPTIONS

Knowledge of: State of California statutes and regulations on emergency medical services; supervisory theory and techniques; basic medical terminology and equipment related to pre-hospital and trauma care; group dynamics and community organizations; techniques for collecting, compiling and analyzing data pertinent to EMS pre-hospital and trauma systems and care; statistical record keeping; principles and practices of training; methods of program evaluation and curriculum development; personal computers and ability to effectively use software programs (e.g., word processing, spreadsheets and databases).

Ability to: Technically supervise the work of EMS Coordinators and other designated personnel; safely drive a vehicle to and from various locations; effectively assign and review the work of EMS Coordinators and other designated personnel; develop and recommend solutions to problems identified in an EMS or public health and medical disaster response system; coordinate between governmental and private agencies, hospital staff and advisory committees assigned to develop, implement and maintain standards, protocols and procedures regarding the EMS or public health and medical disaster response system; establish and maintain effective working relationships with co-workers, peers and community groups; communicate effectively orally and in writing; understand, interpret and apply provisions of federal, state and local laws, regulations, policies, and procedures pertinent to EMS or public health and medical disaster response systems; perform effectively in an environment of constantly changing priorities and real life crises; read and understand technical materials and reports on emergency medical care, including medical reports.

Other Requirements

License: Possession of a valid California Drivers License.

SUPPLEMENTAL INFORMATION

Who may apply?

This recruitment is open to all applicants.

For questions regarding this recruitment:

Contact the recruiter, Mary Miller, at 951-955-3464 or via email at mmiller@rivco.org with any questions regarding this recruitment. Please allow 1-2 business days for a response to general inquiries.

____

APPLICATION INFORMATION

Veterans Preference

The County has a Veterans Preference Policy applicable to new hires. To qualify, attach the required documents to your job application. Documents include a copy of your (or your spouses) Member-4 Form DD-214 indicating dates of service. For spousal preference, and as applicable, the following documents: a copy of your marriage certificate, spouses death certificate, a letter of spouses disability and/or letter of service-related death (if available) from the U.S. Veterans Administration. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans preference. For complete details and documentation requirements, please review the Veterans Preference Policy, C-3 here: https://rivcocob.org/board-policies

Reasonable Accommodations

The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: https://rc-hr.com/disability

Schedule, Overtime, Standby/On-Call, and Travel Obligations

The County of Riverside offers a variety of alternative work schedules, dependent upon department operations and needs. Certain assignments may involve overtime, standby/on-call shifts, and/or travel; however, scheduling, shift assignments, overtime work, standby/on-call duty, and travel obligations are subject to management approval, operational needs, and/or may be modified or discontinued at any time. Applicants should contact the assigned recruiter for additional information regarding the schedule, overtime and standby/on-call expectations, and travel obligations.

Proof of Education

If using education to qualify or when requested by the recruiter, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.

If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services (NACES) or Association of International Credential Evaluators, Inc. (AICE).

Work Authorization Requirement

Applicants must be legally authorized to work in the United States at the time of application. The County of Riverside does not participate in visa sponsorship programs, including H1-B visas, and will not provide sponsorship for any employment-based visas.

Equal Opportunity Employer

The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors.

Pre-Employment

All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre-employment physical examination and background check may be required.

Probationary Period

As an Approved Local Merit System, all County of Riverside employees, except those serving "At Will," are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, County Resolution, or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head.

General Information

Current County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies.

Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume, as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered.

Please read and follow any special application instructions on this posting. Click the Apply link located on this page to submit your application. For additional instructions on the application process, examinations, Veterans preference, pre-employment accommodation or other employment questions, please refer to our web site, www.rc-hr.com.

If you are experiencing technical problems, you may contact the governmentjobs.com applicant support desk Monday through Friday, 6 am to 5 pm Pacific Time at support@governmentjobs.com or toll-free 1-855-524-5627.

BENEFIT PROGRAM: SEI

MEDICAL/DENTAL/VISION INSURANCE: A choice of different medical, dental and visions plan are available to elect. The County provides a Flexible Benefit Credit contribution as governed by the applicable SEIU Memorandum of Understanding to contribute towards the cost of these plans.

Note: Employees on assignment through the Temporary Assignment Program (TAP) receive different benefits. See the list here.

MISCELLANEOUS RETIREMENT: County of Riverside has three retirement Tiers through the California Public Employees Retirement System (CalPERS).

• Tier I (Classic Member - Formula 3% @ 60): Applicable to current and former County of Riverside local miscellaneous employees hired prior to 08/24/2012 and did not withdraw CalPERS contributions. The employee contribution is eight (8%) percent.
• Tier II (Classic Member - Formula 2% @ 60): Applicable to local miscellaneous employees 1) hired after 08/23/2012 through 12/31/2012; 2) Previously employed with another CalPERS contracting public agency or a reciprocal retirement system, with a break in service of less than six months between the separation date with the previous employer and the appointment date with the County of Riverside. The employee contribution is seven (7%) percent.
• Tier III (PEPRA New Member - Formula 2% @ 62): Applicable to CalPERS local miscellaneous new members hired on or after the implementation of the Public Employees Pension Reform Act of 2013 (PEPRA) which took effect January 1, 2013. Effective July 1, 2023 employee contributions are 7.25% and will increase to 7.75% effective July 1, 2024.

A new member is defined as any of the following:

• A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who has no prior membership in any California Public Retirement System.
• A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who was a member with another California Public Retirement System prior to that date, but who is not subject to reciprocity upon joining CalPERS.
• A member who first established CalPERS membership prior to January 1, 2013, and who is rehired by a different CalPERS agency after a break in service of greater than six (6) months.

CalPERS refers to all members that do not fit within the definition of a new member as "classic members".

Contribution rates are subject to change based on the County of Riverside annual actuarial valuation.

Note:

This summary is for general information purposes only. Additional questions regarding retirement formulas can be sent to retirement@rivco.org or by calling the Benefits Information Line at (951) 955-4981,

Option 2.

If you have prior service credit with another CalPERS agency or within agencies, please contact CalPERS at (888) 225-7377 to determine which retirement tier would be applicable to you. CalPERS is governed by the Public Employees Retirement Law. The Retirement Law is complex and subject to change. If theres any conflict between this summary and the law, the law will prevail over this summary.

DEFERRED COMPENSATION: Voluntary employee contribution with a choice between two 457 deferred compensation plan options.

VACATION ACCRUAL (Bi-Weekly Accrual):

0 < 3 year = 80 Hours (10 Days)

4 < 9 years = 120 Hours (15 Days)

10 or more years = 160 Hours (20 Days)

Maximum Vacation leave accumulation is 480 hours.

SICK LEAVE: Four (4) hours Sick Leave accrual per pay period with unlimited accrual.

HOLIDAYS: Normally 12 paid holidays per year.

BEREAVEMENT LEAVE: Allowed 5 days (3 days are County paid; 2 additional days can be taken from accrued Sick Leave balance).

BASIC LIFE INSURANCE: Equal to one times annual base salary not to exceed $50,000 of term life coverage. Premiums are paid by the County. Additional Supplemental Life plan is available for employee purchase.

DISABILITY:

Employees contribute to State Disability Insurance (SDI), which provides wage replacement benefits for individuals who are unable to work due to non-work-related illness, injury, or pregnancy. SDI also includes Paid Family Leave Benefits. The wage replacement rate is determined by current law, offering 60-70% of the wages earned during the SDI eligibility period.

Additionally, employees receive employer-paid Long-Term Disability Benefits, which cover 66.67% of pre-disability earnings, up to a maximum of $10,000 per month. There is a 365-day waiting period before these benefits become active. Employees may coordinate these benefits with other available leave balances to receive up to 100% of their regular pay.

POST RETIREMENT MEDICAL CONTRIBUTION: A monthly contribution is made by the County towards retiree health insurance offered through the County as governed by the applicable SEIU Memorandum of Understanding.

OTHER: There may be other benefit provisions as specified in the applicable Memorandum of Understanding. Please contact the recruiter listed on the job posting directly for more information.

01

Select the answer that best describes your current driver license status:

• I have a valid California Class C license.
• I am able to obtain a valid California driver license.
• I currently have a valid out-of-state driver license, and am able to obtain a valid California driver license.
• I do not have and/or I am not able to obtain a California driver license.

02

Do you possess of a valid license to practice as a Registered Nurse in the State of California?

• Yes
• No

03

How many years of experience do you have as a Registered Nurse in an acute care hospital setting?

• None
• Less than twelve months
• One year or more, but less than two
• Two years or more, but less than three
• Three years or more, but less than four
• Four years or more, but less than five
• Five years or more, but less than six
• Six years or more

04

Do you possess a Paramedic License in the state of California?

• Yes
• No

05

How many years of work experience do you have as Paramedic?

• None
• Less than twelve months
• One year or more, but less than two
• Two years or more, but less than three
• Three years or more, but less than four
• Four years or more, but less than five
• Five years or more, but less six
• Six years or more

06

What is the highest level of education you have from an accredited college or university in public health, allied health, nursing, emergency management or other related field?

• None of these
• Less than 30 semester or 45 quarter units
• At least 30 semester or 45 quarter units
• At least 60 semester or 90 quarter units
• At least 90 semester or 135 quarter units
• At least 120 semester or 180 units
• I have my Associates degree
• I have my Bachelors degree
• I have my Masters degree
• I have my Doctorate degree

07

How many years of experience do you posses in an emergency medical setting or public health/medical emergency management setting?

• None
• Less than twelve months
• One year or more, but less than two
• Two years or more, but less than three
• Three years or more, but less than four
• Four years or more, but less than five
• Five years or more, but less than six
• Six years or more, but less than seven
• Seven years or more

08

Do you have a current and valid Advanced Cardiac Life Support (ACLS) certificate as defined by the American Heart Association (AHA) or REMSA-approved equivalent?

• Yes
• No

09

I acknowledge that I am required to provide proof of my degree or a copy of my transcript(s) as verification of educational units completed prior to the closing date of the job posting. (Official and unofficial transcripts will be accepted. If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation.) If I fail to provide your educational documentation, your application will be considered incomplete.

• Yes
• No

10

I acknowledge that I am required to provide proof of my Paramedic License and/or Registered Nurse License, along with my valid Advanced Cardiac Life Support certificate as defined by the American Heart Association or REMSA approved equivalent, with my application. If I fail to provide the documentation, my application will be considered incomplete.

• Yes
• No

11

Do you have one year of responsibility for implementing and monitoring an emergency medical services program (e.g., emergency ambulance service, health department or hospital emergency management program.)

• Yes
• No

12

I have one year of experience as a Registered Nurse in an emergency department or as a Disaster Coordinator.

• Yes
• No

13

How many years of experience as an Emergency Medical Services Coordinator or Emergency Services Coordinator or equivalent with the County of Riverside do you have?

• None
• Less than 12 months
• 1 year or more, but less than 2
• 2 years or more, but less than 3
• 3 years or more, but less than 4
• 4 years or more, but less than 5
• 5 years or more, but less than 6
• 6 years or more

Required Question

Employer County of Riverside

Address County Admin. Center P.O. Box 1569

4080 Lemon St., 7th floor

Riverside, California, 92502-1569

Phone Contact Recruiter for Job Information

Website http://www.rc-hr.com