Senior Enterprise Architecture Lead

You Are:

This role is a senior architecture leader operating across the FSA enterprise, responsible for driving architecture initiatives and setting technical direction across a large, complex account with a diverse technology footprint — spanning AI/ML-driven capabilities, call center/contact center modernization, cloud infrastructure (AWS GovCloud and Commercial, Azure, GCP), enterprise networking/connectivity, and the DevOps toolchain that underpins delivery (Terraform/IaC, GitLab CI/CD), FedRamp-SaaS tooling & integration. The person in this seat is expected to independently lead initiatives, not just execute direction handed to them — identifying where architecture needs to evolve across the account, building consensus across teams and stakeholders who don't report to them, and carrying initiatives from concept through delivery. They are a peer technical leader to the Architecture Lead, with their own portfolio of ownership, who also adds leadership depth and continuity for the account as a natural consequence of operating at this level

The Work:

• Enterprise Architecture Leadership:
  • Drive architecture initiatives across the account's technology portfolio — call center/contact center platforms, cloud infrastructure, networking/connectivity, and application modernization — not limited to reviewing others' designs
  • Set and enforce technical direction consistent with existing security-first/FedRAMP Moderate/DISA STIG defaults (encryption, least-privilege IAM, secrets management) across the account
  • Own architecture decisions and reviews for a defined scope with full authority — escalation to the Lead becomes the exception, not the default
  • Handle live technical and client escalations within their scope in real time Cross-Account Coordination
  • Act as the connective tissue across engineering teams working on different parts of the account's technology stack, resolving integration and design conflicts between teams that don't share a reporting line
  • Build and maintain relationships with stakeholders across the account — technical and non-technical — needed to drive initiatives that span team boundaries
  • Represent architecture decisions and account-wide technical status in client/stakeholder settings Cloud & DevOps Platform Ownership
  • Guide IaC practices (Terraform preferred) across teams — module structure, state management, security scanning
  • Own or heavily influence GitLab CI/CD pipeline standards and DevOps practices across the account
  • Drive AWS architecture decisions (GovCloud primary) with the same security-first, observability -forward (Dynatrace/Splunk) standards used elsewhere in the account Networking & Connectivity
  • Own or heavily influence enterprise networking architecture decisions — site-to-site connectivity, hybrid/multi-cloud network design, VPN/Direct Connect strategy, segmentation, and routing
  • Ensure networking designs meet the same security-first and compliance (FedRAMP/DISA STIG) bar applied elsewhere in the account
  • Serve as the account's go-to technical authority for networking questions that cross team or cloud boundaries AI Adoption Partnership
  • Assist in the account's AI adoption efforts, partnering directly with the teams driving AI/ML and GenAI initiatives rather than owning that roadmap independently
  • Help evaluate where AI capabilities create real architectural or operational value, bringing a security/compliance lens to proposed use cases
  • Act as a connector between AI-focused teams and the broader engineering organization to keep adoption efforts aligned with account-wide architecture standards

Here's What You Need:

• 12+ years of enterprise architecture, solution architecture, or technical leadership experience.
• 5+ years of cloud architecture experience across AWS, Azure, or GCP environments.
• Experience with Terraform, Infrastructure as Code, and CI/CD automation practices.
• Experience leading enterprise-wide architecture initiatives and influencing cross-functional teams
• Knowledge of FedRAMP, NIST, DISA STIG, and security-first architecture principles.
• Experience with enterprise networking and hybrid/multi-cloud connectivity architectures.
• Strong communication skills with the ability to engage executive, technical, and client stakeholders.

Bonus Points If:

• Experience supporting large federal government programs or enterprise-scale public sector environments.
• Familiarity with AI/ML, Generative AI, and the architectural considerations for secure AI adoption.
• Experience with observability and monitoring platforms such as Splunk, Dynatrace, or similar tools.
• AWS, Azure, Google Cloud, TOGAF, SAFe, or related architecture certifications.
• Experience modernizing call center/contact center platforms and customer engagement solutions.
• Master's degree in Computer Science, Engineering, Information Systems, or a related field.

The Extras:

• US Citizenship Required
• The ability to obtain and maintain a government clearance is required for this role