Location: Burr Ridge, IL (Hybrid - 4 Days Onsite / 1 Day Remote)
About 1-800-Flowers.com, Inc.
For more than 45 years, 1-800-Flowers.com, Inc. has helped customers celebrate, connect, and express themselves through thoughtfully curated gifts and experiences. Our family of brands includes 1-800-Flowers.com, Harry & David, Cheryl's Cookies, Personalization Mall, The Popcorn Factory, Shari's Berries, Wolferman's Bakery, and more.
We're continuing to invest in technology, digital transformation, and Agile delivery practices to support our growing business. This is an opportunity to join a collaborative PMO organization and make a direct impact on how our technology teams deliver value across the enterprise.
Position Overview
The Senior Financial Analyst - Revenue & Merchandising is a key member of the Merchandise Finance team and serves as the primary finance business partner supporting the organizations across multiple brands with emphasis on the Food Brands: (Cheryl's Cookies, The Popcorn Factory, and 1-800-Baskets)
This position is responsible for developing budgets, forecasts, financial models, reporting, and business analyses that support profitable growth and informed decision making. The Senior Financial Analyst will translate merchandising, pricing, promotional, and sales strategies into financial outcomes while partnering closely with cross-functional leaders to identify opportunities, mitigate risks, and improve forecast accuracy.
The ideal candidate combines strong financial acumen, advanced analytical skills, and a collaborative business partnership approach within a fast-paced, highly seasonal eCommerce environment.
What You'll Do
Financial Planning & Forecasting
- Lead monthly forecasts, annual budgets, and long-range planning activities for assigned brands.
- Develop and maintain driver-based financial models supporting demand, revenue, average order value (AOV), product mix, promotional activity, gross margin, and contribution margin.
- Partner with merchandising team to translate business initiatives into financial plans.
- Support monthly forecast updates by identifying risks, opportunities, and changes in business assumptions.
Financial Analysis & Business Partnership
- Prepare weekly and monthly financial reporting and variance analyses comparing Actuals to Forecast, Budget, and Prior Year.
- Provide actionable insights into sales performance, promotional effectiveness, pricing decisions, assortment changes, customer demand, and margin performance.
- Evaluate financial impact of merchandising initiatives, promotional calendars, pricing strategies, and new product launches.
- Perform scenario modeling and sensitivity analyses to support strategic decision making.
- Assist in development of business cases and ROI analyses for new initiatives.
Reporting & Performance Management
- Develop and maintain recurring management reports, KPI dashboards, and executive presentations.
- Monitor key operating metrics including:
o Net Sales
o Orders
o Average Order Value
o Product Mix
o Promotional Performance
o Gross Margin
o Variable Gross Profit
o Contribution Margin
- Identify emerging trends and proactively communicate risks and opportunities to business leaders.
Cross Functional Collaboration
o Merchandising
o Finance Leadership
o Marketing
o Inventory Planning
o Supply Chain
o Accounting
o Corporate Finance
- Ensure alignment between operational assumptions and financial forecasts.
- Support month-end close activities and collaborate with Accounting on variance explanations and accrual reviews.
Process Improvement
- Continuously improve forecasting methodologies, financial models, reporting automation, and analytical tools.
- Identify opportunities to improve forecast accuracy, reporting efficiency, and data quality.
- Assist with implementation of new reporting capabilities and planning tools.
- Support ad hoc analyses, strategic projects, and executive requests.
- Perform other duties as assigned.
Required Qualifications
- Bachelor's degree in Finance, Accounting, Economics, Business Analytics, or related field.
- 3-5 years of progressive FP&A, corporate finance, financial analysis, or related experience.
- Experience supporting merchandising, revenue management, sales, marketing, or commercial finance functions preferred.
- Strong understanding of financial statements, budgeting, forecasting, variance analysis, and financial modeling.
- Advanced Microsoft Excel skills, including complex formulas, PivotTables, Power Query (preferred), large data set analysis, driver-based financial modeling
- Experience creating executive-level PowerPoint presentations.
- Excellent analytical, organizational, and problem-solving skills.
- Strong verbal and written communication skills with the ability to communicate financial concepts to non-financial business partners.
- Demonstrated ability to manage multiple priorities in a fast-paced environment.
- Proven ability to influence business decisions through data-driven analysis.
Preferred Qualifications
- Experience supporting eCommerce, retail, consumer products, food manufacturing, or omnichannel businesses.
- Experience with Oracle EPM, Smart View, Hyperion, or similar planning systems.
- Experience with ERP systems such as Oracle or SAP.
- Experience with Sigma, Power BI, Oracle Analytics, Looker, or similar business intelligence tools.
- SQL, Python, Snowflake or other data analytics experience is a plus.
Success in This Role
The successful candidate will:
- Serve as the trusted finance partner to merchandising leaders.
- Deliver timely, accurate forecasts and insightful financial analysis.
- Improve visibility into business performance through meaningful KPIs and reporting.
- Influence decisions related to pricing, promotions, assortment, and profitability.
- Build scalable financial models that improve forecast accuracy and business planning.
- Continuously identify opportunities to improve processes, reporting, and financial insight.
Why Join Us?
- Hybrid work model (4 days onsite / 1 day remote)
- Comprehensive medical, dental, and vision coverage
- 401(k) with company match
- Paid time off and company holidays
- Employee discounts across our family of brands
- Career growth opportunities within a leading eCommerce organization
- Exposure to enterprise-scale technology initiatives and executive stakeholders
Actual compensation will be determined based on experience, skills, internal equity, and other factors permitted by law.
To support our commitment to being an employer of choice, we offer comprehensive and competitive health, wellness, and additional benefits to eligible full-time team members. Benefit eligibility may vary based on location, average hours worked, and length of service.
Benefits may include*:
- Medical, dental, vision, life, and disability insurance for the associate and eligible dependents
- Flexible Spending Account (FSA)
- Health Savings Account (HSA)
- 401(k) retirement savings program
- Mental health resources and Employee Assistance Program (EAP)
- Paid vacation time (accrued based on hours worked and tenure)
- Paid company holidays
- Employee discount across our family of brands
- Potential eligibility for annual merit-based compensation increases, where applicable
- Exact benefit terms, conditions, and eligibility requirements are governed by official plan documents and applicable law. The Company reserves the right to modify, amend, or terminate benefit plans and programs at any time.