Senior Forklift Technician / Field Service Mechanic

Senior Forklift Technician / Field Service Mechanic

Department: Service

Employment Type: Full Time

Location: Jackson, MS

Reporting To: Jake Lacy

Description

Location/Territory: [Insert Branch / Territory]

Schedule: Full-Time | Field Service

Pay: $XX-$XX/hr, based on experience

Additional Value: Take-home service van, paid travel time, fuel card, quarterly tool allowance, cell phone allowance, OEM training, uniforms, profit sharing, and 401(k) match

WMH Solutions is hiring an experienced Senior Forklift Technician / Field Service Mechanic to join our growing service team.

This role is built for a skilled technician who can work independently in the field, diagnose complex equipment issues, communicate professionally with customers, and help keep material handling equipment running safely and efficiently.

If you have experience as a Forklift Technician, Field Service Technician, Diesel Mechanic, Heavy Equipment Technician, Mobile Service Technician, Industrial Maintenance Technician, Equipment Mechanic, Road Service Technician, or Maintenance Mechanic, this could be a strong next step in your career.

At WMH, your skill matters. Your time matters. Your future matters.

Experienced technicians want more than a job. They want strong support, reliable equipment, clear expectations, steady work, and real career growth.

At WMH, you receive:

• Company-provided take-home service van
• 100% paid travel time
• Fuel card
• Quarterly tool allowance
• Monthly cell phone allowance
• Tablet and advanced diagnostic technology
• OEM factory training and certifications
• Uniforms provided and laundered weekly
• Safety shoe allowance
• PPE provided
• Medical, dental, and vision insurance
• Company-paid life insurance and AD&D
• Paid holidays and PTO
• 401(k) with company match
• Profit sharing opportunities
• Stable, year-round work
• Long-term career advancement opportunities

What You'll Do

As a Senior Field Service Technician, you will diagnose, repair, maintain, and support forklifts, material handling equipment, and industrial equipment throughout your assigned service territory.

You will work directly with customers, solve complex mechanical problems, and play a key role in keeping their operations running safely and efficiently.

This is not an entry-level technician role. This position is designed for someone who can take ownership of service calls, troubleshoot independently, communicate clearly, and represent WMH professionally in the field.

You may also support and mentor less experienced technicians when needed.

You may work on:

• Electric forklifts
• LP gas forklifts
• Diesel forklifts
• Reach trucks
• Order pickers
• Pallet jacks
• Industrial batteries and charging systems
• Warehouse equipment
• Material handling equipment
• Industrial machinery
• Hydraulic, electrical, mechanical, and powertrain systems
• Perform advanced diagnostics and troubleshooting
• Repair hydraulic, electrical, mechanical, engine, and powertrain systems
• Complete preventative maintenance inspections
• Conduct safety inspections and equipment evaluations
• Document service activity, repair details, labor time, and repair recommendations
• Communicate directly with customers regarding equipment condition and repair solutions
• Manage service calls efficiently within your assigned territory
• Work independently while maintaining strong communication with service leadership and support teams
• Support and mentor junior technicians when needed
• Maintain exceptional customer service and professionalism
• Follow WMH safety, service, and documentation standards

What We're Looking For

We are looking for an experienced technician who is dependable, mechanically strong, safety-minded, and comfortable working directly with customers in the field.

The right person can troubleshoot beyond the obvious issue, explain repairs clearly, manage their own day, and take pride in getting equipment back up and running the right way.

• 5+ years of experience as a Forklift Technician, Field Service Technician, Diesel Mechanic, Heavy Equipment Technician, Equipment Mechanic, Industrial Maintenance Technician, Maintenance Mechanic, or similar technician role
• Strong troubleshooting and diagnostic skills
• Experience with hydraulic systems, electrical systems, engines, drivetrains, mechanical systems, and industrial equipment
• Ability to read schematics, wiring diagrams, service manuals, and technical documentation
• Strong communication and customer service skills
• Ability to work independently with minimal supervision
• Ability to manage service calls, customer expectations, and repair documentation professionally
• Valid driver's license with acceptable driving record
• Ability to lift 50+ pounds and work in industrial environments
• Material handling industry experience
• Forklift repair experience
• OEM dealership experience
• ASE certifications
• Forklift certifications
• Advanced electrical troubleshooting experience
• Diesel engine repair experience
• Battery-powered equipment experience
• Experience using diagnostic software or service management systems
• Experience mentoring or supporting junior technicians

This is a full-time field service role supporting customers throughout an assigned service territory.

You will receive a company-provided take-home service van, fuel card, tablet, and the tools/support needed to manage service calls efficiently.

Travel time is paid, and your work will directly support customers who rely on WMH to keep their operations moving.

Territory: [Insert Territory / Branch Area]

Schedule: Monday- Friday

Home Daily: Most cases

On-Call or Weekend Expectations: Potential opportunities

Career Growth Starts Here

At WMH Solutions, strong technicians have room to grow.

We invest in technical training, OEM development, leadership growth, and long-term career progression. Whether your goal is becoming a Master Technician, Service Leader, Product Support Specialist, Service Manager, Branch Leader, or another leadership role, we want to help you build that future.

Your career should not have a ceiling.

WMH Solutions has supported customers across the Southeast for more than 35 years with material handling equipment, service, rentals, parts, fleet management, automation, warehouse technology, and aftermarket support.

With locations across North Carolina, South Carolina, Tennessee, Virginia, Georgia, and Alabama, we help businesses keep their operations moving.

Our technicians are a major part of that reputation. They are trusted problem-solvers who directly impact customer uptime, safety, productivity, and confidence.

At WMH, we invest in technicians because technicians keep our customers moving.

This role may be a strong fit if you have worked as a:

Forklift Technician, Forklift Mechanic, Field Service Technician, Road Service Technician, Diesel Mechanic, Heavy Equipment Technician, Industrial Maintenance Technician, Maintenance Mechanic, Equipment Mechanic, Mobile Service Technician, Material Handling Technician, Fleet Mechanic, Plant Maintenance Technician, Construction Equipment Mechanic, Agricultural Equipment Technician, Hydraulic Technician, or Industrial Equipment Technician.

If you are an experienced technician looking for better support, stronger training, paid travel time, a take-home van, and long-term career growth, we would like to speak with you.

Apply today and discover why skilled technicians are building their careers with WMH Solutions.

Your next chapter starts here.

• wmhsolutions.pinpointhq.com