As a Senior HR Director, you will lead a team of HR professionals to provide HR services to small and medium hospitality businesses. You will be responsible for initiating, building and sustaining client relationships, architecting and delivering leading HR solutions, identifying new business opportunities, supporting the development of our team, and contributing to the strategic growth of our firm.
Prior experience in a consultative role, leading teams, liaising with senior-level executives, and managing projects is essential for this role, in addition to a strong understanding of general HR principles, strategies and tactics. You must also bring tireless curiosity, exceptional attention to detail and unblemished professional ethics and integrity.
Core Competencies
Understanding and analyzing an organization's current state and communicating and prioritizing opportunities for improvement
Foreseeing, adapting to and proactively offering solutions to common business challenges
Distilling complex concepts into approachable, impactful communications, tools and processes
Maintaining a leading-edge knowledge of HR best practices, trends, tools, and technologies
Generating and sharing insights and solutions to magnify the impact of HR in hospitality
Passionately promoting and pursuing the mission to create workplaces where people thrive
Demonstrating PPT, Excel, and written communication skills to execute flawless executive-level deliverables
Leading, inspiring, and influencing team members and clients
Exemplifying ‘radical candor' in all interactions with our team and clients
Responsibilities
Steering client strategy and action plans in collaboration with HR project teams
Attending client meetings to answer questions, provide insights and updates, and discuss opportunities
Advising clients on employee relations, compliance, management and strategic matters
Providing regular client status reports; proactively escalating potential concerns/issues
Serving as primary resource for all sensitive HR issues that require escalation
Mentoring and coaching HR team members to exceed client expectations
Providing structure, accountability, and oversight to ensure consistently excellent project execution
Spearheading team efforts to develop and refine HR methodologies and tools
Identifying evolving client people needs and developing strategic solutions to enhance E|H's impact
Fostering an action-oriented mentality focused on continuous improvement
Deepening the team's expertise by sharing updates, teaching, quizzing, developing tools, and harnessing outside resources and subject matter experts
Providing input on overall company risk management protocols
Nurturing new and existing relationships to expand our network, strengthen our brand, and identify prospective clients
Leading high-impact internal initiatives such as knowledge management, learning & development, etc.Recommending programs, processes, and benefits to help the E|H team thrive
Experience & Education
10+ years' experience in human resources (recruiting, training, benefits, etc.)
10+ years' experience building, leading and developing high-functioning teams
5+ years' experience in hospitality (management or HR position)
Exceptional MS office skills, business and financial acumen, and problem-solving skills
Bachelor's in human resources, business administration, or related field
Master's degree preferred
SHRM-CP, SHRM-SCP, SPHR, PMP, or related certification preferred
Details
Compensation: $150-190k + incentive compensation
Vacation: 20 days PTO + 12 company holidays
Healthcare: Medical, Dental and Vision coverage
Retirement & financial: 401(k) with employer match; pre-tax commuter, medical and childcare benefits; monthly cell phone and internet reimbursement; company laptop, home office reimbursement